Item: WebPT
Rating: 8
Author: Clifford Civil

Overall Satisfaction with WebPT

Use Cases and Deployment Scope

We use WebPT with our mobile physical therapy practice. WebPT helps to solve our need to document every patient experience and to serve as a platform to store necessary patient files, intakes, and historical data.

Pros and Cons

Pros

Very clean and professional looking PDF files once documents have been signed
Ease of use of EMR system
Fluidity of EMR system

Cons

Should have a system that makes it easier for small practices to share licenses when seeing a small number of patient visits as opposed to investing in 1 whole license for a therapist who may only treat 1-2 visits a week.
Sharing of licenses capability with Therabill
All in one, one-stop-shop, EMR solution that includes CRM, patient intake, and so forth.

Return on Investment

Improved productivity
Ease of bringing on new talent since most therapists have used WebPT in the past -- makes it easier to onboard new therapist talent and contribute to quicker revenue by therapist being able to see patients quicker
Therabill is seamless in producing claims

Alternatives Considered

HENO, Clinicient from WebPT and TheraOffice

WebPT is competitive. I selected WebPT because of feasibility, ease of use, and pricing to start off.

Key Insights

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

Other Software Used

Zoho Invoice, Metrofax, Vistaprint

Likelihood to Recommend

WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.

I do not enjoy the addendum features when having to go back and make an adjustment on a previously signed note. It is confusing to navigate and looks weird. There should be a better looking alternative that isn't confusing with numerous addendums. It should still be a single file to click on as opposed to the current drop down system that appears when one makes an addendum. I also feel that WebPT has competitors that offer an all-in-one, one-stop-shop EMR solution that incorporates auto patient reminders via email, text, or phone, as well CRM features, along with inbound/outbound faxing with a general store component for competitive pricing. WebPT would be better suited if it offers all those with competitive pricing.

Comments

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WebPT has been good to me, few tweaks may allow my experience to be great.

Modules Used