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Strong guidance and support with systems, highly knowledgeable support members
September 10, 2023

Strong guidance and support with systems, highly knowledgeable support members

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • EMR
  • Billing Software

Overall Satisfaction with WebPT

WebPT is used for client/patient intake, scheduling and EMR documentation.
  • Scheduling
  • Support with chat, phone with person not automated system
  • integration with billing
  • Carryover of appointment time to documentation/note
  • Improved productivity
  • Improved therapeutic outcomes
  • reduced claim errors, denials
No major issues and highly recommend.
Yes the user friendly and adaptability of documentation content enhances for time spend with patient versus documentation.

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

Yes

Did implementation of WebPT go as expected?

Yes

Would you buy WebPT again?

Yes

It is well suited for fast-paced clinical environment as able to personalize documentation by adding content, free narrative areas. Less appropriate for more complex client demographics.