WebPT-Overall good product.
Updated April 16, 2025
WebPT-Overall good product.
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- EMR
- Billing Software
Overall Satisfaction with WebPT
We use WebPT to schedule and keep patient information and bills. The good is that it streamlines your scheduling and billing. I use it every day. Cons: Statements sent to patients aren't the same we at the clinic can print out. We should be able to see what is sent to the patient. Billing to the Clinic should be on one statement instead of 2.
Pros
- Notifies patients of appointments.
- Keep scheduling of patients.
- Remind of outstanding tasks-notes need to be finished.
Cons
- The billing statement that is sent to the patient is different than the one we can print out.
- The invoice sent to the clinic for payment of EMR and other services should be on one statement instead of two.
- Improved productivity.
- Claim rates are higher.
Do you think WebPT delivers good value for the price?
Yes
Are you happy with WebPT's feature set?
Yes
Did WebPT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of WebPT go as expected?
I wasn't involved with the implementation phase
Would you buy WebPT again?
No
Using WebPT
5 - Physical Therapist, Office coordinators
- Scheduling
- Billing
- Patient Notes
- Insurance Verification
Evaluating WebPT and Competitors
Not Sure
- Integration with Other Systems
- Ease of Use
WebPT Implementation
WebPT Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I did not purchase
Using WebPT
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | Not well integrated |
- Scheduling
- Billing invoices are not consistent between EMR/Billing and what is sent to patient
Comments
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