Wordpress does almost anything you need it to do - just plugin and go!
May 13, 2021

Wordpress does almost anything you need it to do - just plugin and go!

Shion Song | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress

WordPress is used as the foundation for websites that are developed by us for small businesses. Its large library of both free and paid plugins make it easy for small business owners to [...] maintain and edit their own site without requiring strong programming skills. It enables business owners to expand their website and add new features as their needs change. We also use the WordPress platform to write custom plugins for clients needing solutions that are not addressed by the plugin libraries.
  • Extremely long support allows [the] business owner to focus on their business and less on patching security exploits, updating code to run on more modern versions of PHP, NGINX, Apache2, etc
  • Developer-supported plugin library makes it extremely easy to add new features in a very cost-effective way
  • Built-in blogging functions allows websites to stay continuously fresh by adding new content and improves SEO
  • Easy to get started - most clients are perfectly fine using built-in features to add new content on their own with minimal programming knowledge
  • Automatic updates can help make sites more secure
  • Themes make it easy to get a jump start on design
  • Ability to self host allows more control over functionality
  • Plugins are a double-edge sword and need to be vetted carefully. Due to its market share, WordPress tends to be a big target for security exploits and a vulnerable plugin can bring down an entire website
  • Older plugins (or certain combinations) tend to break the site and make fixing issue far more complicated
  • Resource intensive compared to other CMS like Drupal. Bigger WordPress sites will run poorly on cheaper shared hosting solutions (e.g. Godaddy) without proper optimization
  • Many functionality of WordPress is free and is enough for a large number of sites
  • Implementing additional functionality through plugins/themes is usually more cost effective vs. implementing in-house using custom code
  • WordPress cuts down significantly on maintenance time as it is supported for a very long time by its developer community. (Very old versions of WP are still supported via updates)
The almost unlimited functionality provided in WordPress is versatile and its ability to self host your own installation makes it less likely to get locked into a service provider. For example, other CMS like Wix and those provided by many hosting companies effectively lock you into their platform and it's not possible to take that website and move it elsewhere.

For clients, WordPress is also easy to use/intuitive in comparison to Drupal. Plugins such as WPbakery and Elementor can allow small business owners to edit their own blog as if they were using Microsoft Word.

Like WordPress, its e-commerce platform, WooCommerce usually provides almost all the functionality clients need for free. This is great for their ROI.

Do you think WordPress delivers good value for the price?

Yes

Are you happy with WordPress's feature set?

Yes

Did WordPress live up to sales and marketing promises?

Yes

Did implementation of WordPress go as expected?

Yes

Would you buy WordPress again?

Yes

WordPress is perfect for small business owners who need "popular" solutions (e.g running an online shop, blogs, portfolio sites) It has a very large library of free and paid plugins that can get you a lot of the functionality needed without having a degree in programming. However, knowledge of web development can be helpful for bigger sites - especially those that rely on custom code as the more complex it becomes, the greater the likelihood of encountering weird bugs

For more complex sites, some benefits of WordPress start turning into limitations and add development hours. For example, themes and plugins tend to load in assets that are not all needed for a particular client's usage and this can hurt performance (e.g. Google PageSpeed) and in turn SEO. However, there are third-party caching providers that can offset some of this.

WordPress Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
6
Admin section
8
Page templates
8
Library of website themes
10
Mobile optimization / responsive design
10
Publishing workflow
9
Form generator
6
Content taxonomy
8
SEO support
7
Bulk management
6
Availability / breadth of extensions
10
Community / comment management
10
API
8
Internationalization / multi-language
8
Role-based user permissions
7