Item: Wrike
Rating: 10
Author: Fillipe Neyl Walecki

Use Cases and Deployment Scope

We're a digital marketing agency and manage dozens of social networks accounts for our clients. The usual day of work for us it's full of small tasks, so it's important not to miss anything. With Wrike we can keep control and manage the high number of tasks with precision, it's easy to know who is responsible for what and establish a workflow that's clear for everyone involved in a task or project. We love the approval and proffing functionaly and use it specially with our clients, so they can make anottations on creatives posts and the task go back directly to the designer, for example.

Pros and Cons

Create really personalized tasks and projects with custom fields.
Inform how much each team member worked hour costs, and with time tracking you get real time reports for costs and risk management.
Create different workflows for tasks helps eliminated the need to create hundreds of subtasks.
Invite clients to collaborate and approve assets.
Love the request forms functionality.

The Zapier integration has only a few options/possibilities
There's no clear roadmap, they launch a lot of new functionalities and improvements (this is great), but there's no way to know which user's requests they gonna implement or not and when.

Most Important Features

Create a task is fast and easy, and you can add info to it gradually.
The many "views" for tasks, like Gantt Chart, table and list view.
The custom workflows that let you pre-define users assigned to each stage.
The approval and proofing functionality

Return on Investment

Help to save a lot of time that would be wasted with repetitive and boring tasks like email assets to clients and much more.
Provide a clear vision of tasks and projects.
Makes our company and team more productive.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Pipedrive, Zapier

Likelihood to Recommend

Wrike is really complete, it offers most functionalities you will ever need to do projects and tasks management. You can create custom fields, list items in several ways/views (Gantt Chart, table, list, board, etc). It calculates team member hourly cost and provides real-time cost and risk management reports through built-in time tracking. Clients can access Wrike as "collaborators" and approve tasks with advanced comments and proof/versioning capabilities. The customizable task workflows streamline work and eliminate the need for numerous subtasks. They have invested a lot to make the interface user-friendly, so it's easy for both beginners and advanced users to navigate and make use of all its features.

Wrike is the one-stop solution for projects and task management

Overall Satisfaction with Wrike