Wrike review
April 20, 2024

Wrike review

Kendra Ciszczon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had utilized more of Wrike capabilities, but that wasn't wide-spread within our organization. This is changing! Once a few core associates began to share their experiences with Wrike with other associates, a buzz started. There is now an electricity and excitement when associates hear about all of the different ways their departments can organize, standardize, and streamline their work flows. When department leaders start looking into ways to increase efficiencies and transparency within their department as well as with other departments, Wrike is always in those discussions. We have over 700 Wrike users in our organization now and have seen a large increase in the number of active users as well as total activity in Wrike.
  • Promotes transparency between departments
  • Creates easy ways for leadership to keep their fingers on the pulse of project progress
  • Decreases lost information in email inboxes
  • Finding help online. There is SO much information that is sometimes takes a while to find a resource specific to your needs.
  • Some enhancements that are requested by large numbers in the Wrike community and have many use case scenarios are not being considered for implementation.
  • Being able to customize user permissions for custom fields would be very helpful.
  • There are less back and forth emails asking about project status.
  • There is less confusion on what has been completed and what needs to be completed.
  • The increase in efficiency leads to less quality errors.
There is better functionality in Wrike.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Wrike is well suited for transparency and single source of truth needs. Being able to share information between departments (even departments in different parts of the world) is very easy within Wrike. Having one location to house all documentation and facets of a project is crucial to keeping projects flowing without hang ups.

Wrike Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
9
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
7
Email integration
8
Mobile Access
7
Timesheet Tracking
Not Rated
Budget and Expense Management
Not Rated
Project & financial reporting
9
Integration with accounting software
Not Rated