Works as promised !
December 19, 2023

Works as promised !

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data for the sales team.

Xactly Incent is simple and easy to navigate for both our sales reps and our admin. We have many plans set up, updating hierarchies are easy as are administrating payouts adjustments.
  • easy of use
  • drill down capability
  • transparency
  • extraction capability
  • processing time
  • support response/resolution time
  • configuration can be extensive
  • Flexibility - allows us to adjust with the market or strategy
  • Confidence - sales team has confidence in the results
We have internal KPI's that are reviewed with Leadership on a quarterly basis. Allows us to quickly adjust as necessary.
Sales planning, territory/quota (3rd party), and sales forecasting are all completed outside of the Xactly Incent system.
Replaced an antiquated internal system that was complex and very inflexible. Has allowed to configure a multitude of sales incentive plans with various attributes including territory management. Allows us the flexibility to add, adjust to remove attributes in a blink of an eye.
Finance and sales ops utilize Incent data and results for internal activities.
We have not evaluated a different product in a number of years due to the user acceptance of our current provider. Xactly Incent continues to update and be a leader is this segment.

Do you think Xactly Incent delivers good value for the price?

Yes

Are you happy with Xactly Incent's feature set?

Yes

Did Xactly Incent live up to sales and marketing promises?

Yes

Did implementation of Xactly Incent go as expected?

No

Would you buy Xactly Incent again?

Yes

Allowing for data roll ups from various business units into specific leaders. Provides excellent insight for our users down to the granular details. Fully transparent into the commission details and calculation of results.

Xactly Incent Feature Ratings

Sales compensation plan creation
9
Complex sales crediting
9
Sales compensation process automation
8
Incentive auditing/regulation compliance
10
Sales compensation dashboards & forecasting
7
Incentive modeling
5
Agile incentive strategy
8
ICM mobile visibility
9
Sales rep view
10
Personalized dashboards
8