Xero reason not to choose Xero!
October 25, 2023

Xero reason not to choose Xero!

Candice Tootell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

Have just implemented Xero in my organization for use with accounting, expenses claims, inventory, sales, jobs, banking. Although I wouldn't consider myself knowledgeable just yet, I can see it's value in ease of use and at a very good price. The best thing about it though, is if it can't do something I need, it easily links to something that can.
  • Bank Statements
  • Invoices
  • Jobs
  • Bulk Payment Capture
  • Credit Allocations
  • Reports
  • Saved Time
  • Reduced Errors
  • Easy onboarding for new staff
It has a clean usesr interface and easy to find the main headers. I think there is room for improvement in client / supplier accounts and transaction matching as it's hard to find out where to do it. The help and support has been really good when I've been stuck. The connections to external programs has been amazing.
We moved from a R360 000 a year program to Xero, R8400 per year. I think that's a great cost saving! The only things missing in that cost is a manufacturing module, which is easily found with their partners and still at a value that is way less than what we were paying.
So far I have integrated a load of demos to our demo account and it's been seemless. I have integrated banks and dext to our production account and also mostly seemless. The only issue was bank feeds, but that is coming from the bank, not Xero. It's not only seamless, but literally a click of a button and it's done. You dont need any technical background.
Netsuite is very heavy, whilst Xero seems lighter in comparison, it's able to do a lot of what Netsuite can, provided you have the right external software to plug into it for the missing functionality. The biggest reason we moved from Netsuite, was cost. Xero is almost for free compared to Netsuite! Having said that, you would need to pick the right partners to plug in and their pricing might not be as favrouable as Xero. Be sure to try them all though. Some of the less expensive ones are surprisingly good!

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Dext Prepare (with Receipt Bank), SimplePay
The reconciliation feature with connection straight to bank is very handy. I am able to capture transactions directly from there and it saves so much time. We have coupled with Dext and load all our credit transactions so auto matching is easy. I'm not that familiar with the reporting as yet, but not sure it's as user friendly as it could be. The client account page would benefit from a place to reconcile / match transactions that were paid to invoices etc. Similarly with creditors.

Xero Feature Ratings

Accounts payable
6
Accounts receivable
6
Cash management
6
Bank reconciliation
10
Expense management
8
Multi-currency support
7
Inventory tracking
6
Dashboards
7
Standard reports
7
Custom reports
7
Plug-ins
10
Role-based user permissions
9