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10 Stars
October 21, 2021

10 Stars

Lily Limas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zenefits

Zenefits is used in our company for our payment information, health insurance, and org chart. Employment history and Super simple and easy to use as a reference. I love the ease of access through the mobile app. Very convenient especially if you are not in front of your computer all the time. Thanks!
  • responsive
  • accurate
  • great newsletters
  • No complaints
  • pay stubs
  • org chart
  • health benefits
  • N/A
  • N/A
  • N/A
Well organized, quicker in responses I just really like the overall of Zenefits.

Do you think TriNet HR Platform delivers good value for the price?

Not sure

Are you happy with TriNet HR Platform's feature set?

Yes

Did TriNet HR Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet HR Platform go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet HR Platform again?

Yes

Microsoft 365 (formerly Office 365), Shared Contacts for Gmail, Zoho Assist
Great for Payroll, health benefit information, org chart, employee info. History and new changes that need to be made. Super accessible and easy to use. People in customer service and chats are very helpful.

TriNet HR Platform Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Using Zenefits

75 - Our business is telecommunications and some roles of our company are sales, support, customer service, accounting, and logistics.
75 - Interesting question because everyone loves Zenefits like I said before we love it and mainly because it's super easy to use.
  • clocking in and out
  • payroll
  • org chart
  • health benefits
  • Mobile app
  • time tracking
  • pto time
  • benefit tracking and info
  • not sure
I give Zenefits a 10 because of it's easy accessibility.

Evaluating Zenefits and Competitors

Not Sure
  • Product Features
  • Product Usability
  • Prior Experience with the Product
product usability would be the main reason because it's simple and easy to use.
I wouldn't.

Zenefits Implementation

No because when I was hired our company was already using Zenifits.
  • Don't know
  • Not sure as when I was onboarded we were using Zenefits

Zenefits Training

  • no training
Can't really say just because I would not know.
It went through successfully.
Yes, one of my favorite parts of Zenefits!

Configuring Zenefits

I think that the product's configurability is just right for this type of product.
not really like I said before our company did not have any issues.
No, I think I covered everything.

Zenefits Support

I give it a 10 because of the support that Zenefits gives, very responsive and helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Escalation required
Not sure but I think we did and probably for those in our company that need help or have questions.
I haven't had any issues to be able to describe a good experience so maybe for next time.

Using Zenefits

Our employees love it and use it on a daily.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • information given
  • app
  • no complaints

Zenefits Reliability

The mobile app is literally my favorite thing about Zenefits.
Pages load quick I honestly can't say that I've had issues.

Integrating Zenefits

Relationship with Zenefits

Upgrading Zenefits