Item: Zoho CRM
Rating: 9
Author: Palak Bansal

Use Cases and Deployment Scope

Using Zoho CRM for salary management , employee management, also for other human resource management things, can create custom objects and it is very user-friendly as it is having a very good GUI.

Pros and Cons

Salary management.
Team structure management.
Human resource management.
Leave management.

Cost.
Response time.

Return on Investment

Management.
Cost.

Product Scalability

Zoho CRM is useful in multiple areas in our organization like defining roles for different people in the hierarchy.

Zoho Customer Experience

Zoho CRM makes it easy to handle customers as it provides customization and on-demand services.

Alternatives Considered

Bamboo

It offers easy customization and is more user-friendly and provides on-demand services easily.

Key Insights

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Other Software Used

Eclipse, Postman, DBeaver

Likelihood to Recommend

Good for managing all organization-related stuff in one place, like salary, team, leaves, onboarding, team structures, etc. Can reduce the cost and can increase marketing for the better.

Customizable CRM for managing your organizational stuff.

Software Version

Overall Satisfaction with Zoho CRM