A perfectly rounded CRM tool
September 06, 2023
A perfectly rounded CRM tool
Score 7 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Zoho CRM is used by us to streamline our customer data. It helps us understand and analyse our day-to-day customer data. We like it especially because of how easy it is to use and how easy the learning curve is. It is also very versatile as we never had any issues incorporating and using the data across multiple applications and platform.
- Zoho CRM has easy data base management for our data
- Zoho CRM let's us export the data in different extensions to use with other programs
- It's minimalistic look and easy to use interface is also a very good quality
- It is an expensive application and could use a little offers or discounts
- It takes time and feels generally slow and sluggish sometimes
- The backend and setup require fairly high technical skills in order to do it.
- Zoho have had a generally positive impact on our business.
- Cost of ownership is high but it seems to have a huge benefits overall
It is majorly used by the sales people in our organization so this question seems invalid as no user interacts with the product directly
Do you think Zoho CRM delivers good value for the price?
Not sure
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoho CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Zoho CRM again?
Yes