Great product and it does what is promised!
August 09, 2021

Great product and it does what is promised!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to manage our small business social media, especially on LinkedIn. We are a small start-up company, we value the easy use of Zoho Social. Being able to view and schedule posts is saving time and also makes it way easier to work on introductions of product releases. We choose to use Zoho Social just for one social media channel first to learn and be in the best responsive position. Also Zoho Social informs you with an email when the post is live, which makes us optimal aware of the next steps.
  • Schedule post very easy
  • Easy to use for all
  • More social media channels easy to control, plan and act on
  • Screen content for advise
  • More options for small business (help them grow faster)
  • Save time and money
  • Schedule out front (for us 45 days works best)
For us, Zoho Social was the choice based on the possibility with LinkedIn. Checking the 3 other options; we came to the point that they were not well enough integrated with LinkedIn or not at all. For example, Facebook for Business works very well for Instagram and Facebook and scheduling posts, but also there Zoho Social gives more freedom and ownership. As mentioned, if you also choose for posting on LinkedIn then Zoho works perfectly

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

No

Easy to use also for starters. A must is using the schedule tool, which is great
It's good and fast!
Zoho Social is very easy to use. You don't need much effort to make or plan a post. It's the content where the attention should be. There are no templates to use in the free-trail option. Just try it and judge the look and feel yourself. It will be a surprise!

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
7
Content optimization
6
Automated routing and prioritization
8
Customer interaction histories
8
Lead generation
8
Content marketing
8
Twitter
8
Facebook
9
LinkedIn
9
Google+
8
Instagram
9
Campaign success analytics
8
Competitor analysis
8
Role-based user permissions & privileges
Not Rated
Mobile access
9