Item: Zoho Social
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I have only really used Zoho Social for their scheduled posting ability on social media. This simplifies and accelerates our workflow of uploading daily on social media. It's nice to be able to post on 6 different platforms from a single centralized location.

Pros and Cons

Customizing Content
Scheduling Posts
Data Monitoring

Posting Features
Live Updates

Return on Investment

Saw significant gains in social media following
Allowed allocation of time to things outside of social media

Alternatives Considered

We have not used any other social media management tool before so it's difficult for us to compare it to anything.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

Zoho social comes at an affordable price and has a comprehensive list of features. Although nothing stands out as completely unique, Zoho Social helped us to optimize our social media posting schedule which allowed us to continue to grow our presence online while focusing our attention more on important internal company affairs.

Support Rating

The Zoho customer service team was pretty quick at replying whenever we had an issues come up.

Likelihood to Recommend

Zoho Social was more than comprehensive when it comes to scheduling posts on various platforms. There are different customizations that you are able to utilize especially with their custom content feature. However, one thing that bugged me was that it wouldn't tell you when the brand health table updates or if it was updated.

TaskTag's review of Zoho Social

Overall Satisfaction with Zoho Social