Works for us
October 10, 2023

Works for us

Melanie Sivley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I love it, it's easy for myself and my team to use.
  • Collaboration
  • Posting to multiple platforms
  • Price
  • Zoho Social is huge-it's hard to navigate to just the social
  • Still not totally sure what the cost for premium is
  • That's about it for critiques
  • I haven't really looked any of this
  • Still exploring and unsure
  • Just happy to post consistently
First- Zoho Social is cheaper by a lot! Second- as far as I can tell, for my needs, Zoho Social gets the job done.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

I like that it integrates with Canva.
Never contacted
My assistant uses it more than I do. But, we love that it links with Canva. Easy to connect to platforms and easy to schedule posts. Also-eventually I'll dig into the stats that it provides. Or better yet, I'll find someone else to do that for me.

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
5
Content planning and scheduling
7
Audience targeting
5
Content optimization
5
Automated routing and prioritization
5
Customer interaction histories
5
Lead generation
5
Content marketing
5
Twitter
7
Facebook
7
LinkedIn
7
Google+
7
Instagram
Not Rated
Campaign success analytics
5
Competitor analysis
5
Role-based user permissions & privileges
8
Mobile access
5