TrustRadius
A Coach's Review of Zoom
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Joan Hughes profile photo
October 31, 2017

A Coach's Review of Zoom

Score 10 out of 101
Vetted Review
Verified User
Review Source

Software Version
Business

Overall Satisfaction with Zoom

I use Zoom for all coaching sessions with my clients. I also use it to speak with prospective clients.
  • I appreciate the video and audio quality of Zoom meetings.
  • There are lots of features that I love about Zoom. It's great to be able to screen share, turn off video if desired, make recordings of meetings, call in from a phone, and much more.
  • I got the Pro account so that the length of meetings is unlimited.
  • Zoom is great for group meetings, as well. Sometimes we have people from all around the world on the same call, and being able to see who is speaking is a real bonus. It's also possible to assign somebody else as the host if I have to leave the meeting unexpectedly.
  • I'd like to be able to remove my image box during a recording, when I'm using Zoom to record a video.
  • I think that the audio quality when screen sharing a video could be improved.
  • Zoom has had a positive impact on my business. For me, there is nothing else like it for what I require. It's easy to use and dependable. Clients truly appreciate having visual contact with me and I find that Zoom is great for relationship building.
I far prefer Zoom over Skype, FaceTime, or FB video chat.
I use Zoom exclusively in my business for group calls and for coaching sessions with my clients. Zoom is perfect for my purposes, since it permits people to either call in by phone if they're away from their computers or participate by computer. It also allows those who prefer not to be seen to turn off their video. I find that there is a much better chance of people getting to know one another through Zoom calls, where most people can be seen as they participate, than on conference calls.

The audio and video quality are excellent. Screen share is a real bonus. And calls can be recorded. This means that I can also use Zoom to make videos for training and marketing.

There's a lot more that I could say. I highly recommend looking into Zoom. It has a lot of features that I haven't even started to use. So you'll want to check them out.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
2
Desktop sharing
10
Whiteboards
10
Calendar integration
Not Rated
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated