Zoom helps us become more productive and prepared for the future
October 16, 2019

Zoom helps us become more productive and prepared for the future

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We currently use Zoom for our weekly meetings. It helps us be on track with some of our colleagues that are in different states in the country. We also use Zoom to communicate with our clients and in some cases do some service support with them - so that is great! Zoom Rooms are fantastic to start a conversation with great video quality and audio. Zoom Webinars have been really useful in order to talk to our clients. They are easy to use and cloud recording helps us keep a history of every webinar for future clients.
  • Easy to use
  • They have a lot of documentation if you have a problem. Great team
  • Being able to use one platform to chat and communicate with video is great
  • More info on how to save webinars and edit them
  • When they announce new products, they should have them offered in Spanish on day one
  • It would be great to edit all the pictures of our Zoom team profiles all at once
  • We have improved collaboration between all our staff.
  • We are able to communicate more effectively with our clients.
  • We have decreased flight travel within our company.
Zoom is cheaper and easy to use, while GoToWebinar charges you for different add-ons. Also using one platform is easier to implement for our IT department.
Zoom is really useful for conference rooms. Instead of spending a lot of money on hardware, when you use Zoom Rooms you are not worried that the hardware will become old. It is easy to connect and implement.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
User authentication
Participant roles & permissions