Overall Satisfaction with ZoomInfo
We tried to use Zoominfo as a source of leads but could not get through the set up for free trial. Had to deal with 5 or 6 incompetent ladies to get set up for a free trial. The "sales director" Nicole, decided that we were not a legitimate sales opportunity so did not complete the Zoom call or return my calls or emails when I asked about the "free trial." Had to follow up with another gatekeeping layer to get another appointment set up (since Nicole decided I was not worth a reply), only to have the gatekeeper arrange a meeting with the WRONG Nicole. So another day goes by without response and I call in and finally get someone named Malorie to actually take the time to call and ask about why I might want to spend $15000 for 1 year of ZoomInfo. She would only give 1 week's worth of trial, though it seems like lots of companies get the standard 2 weeks and of course they also severely limit the access and features and functions. I called into tech support and got an additional week which the "sales" team then decided they would retract without notice or warning during my "free trial" - what a joke. Don't use their overpriced service. Their staff are ruthless, greedy opportunists who don't [care] about your business.
- none
- terribly rude and aggressive sales people
- very very very expensive
- data is not accurate
- they bait and switch you with "free" trials. they have no intention of letting you try anything for "free". don't be fooled.
- Only had it for a little while but it did not produce any significant increase in conversion of leads to rev