Could be much better!
November 17, 2021

Could be much better!

Alexander Newiger | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

we find the prospects on SalesNav and get prospects phone numbers from Zoom -
  • Phone Numbers
  • Emails
  • Changes the title people have on their linkedIn - I WISH I COULD LEAVE IT as the titles they chose for themself!
  • #1 Recommendation I wish I could import to Salesforce and Outreach at the same time!
  • You can sort by moble and direct, but if you select both it gives you contacts with HQ numbers - so I hjave to sort by mobile only, then sort by direct only, and import those people in those segments to both outreach and salesforce ( 4 imports) SO TIME CONSUMING!!!
  • Integrate with SFDC to better update stakeholders who have moved positions or changed companies would be great.
  • SOMETIMES PHONE NUMBERS FROM PEOPLESEARCH ARE MORE RELIABLE THAN THE ONES THAT ZOOM GIVES ME.
  • Not the easiest interface to use for prospecting/ setting up accounts you're targeting. Could learn from the prospects you;ve targeted before to recommend better. Integration with 6sense and Drift would be so helpful!
  • Transferring contacts in and cleansing the contact info is difficult as well - should be easier. - A lot of contacts are imported and their cell numbers arent attached.

Do you think ZoomInfo Sales delivers good value for the price?

Not sure

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

Yes

  • the phone numbers are hugely valuable
  • Source of truth in the data is not easy to navigate (for me)
Havent used another company to evaluate
I literally only use Zoom for finding numbers after I've located a prospect on Sales Nav - but I wish I could do so much more! I explained all of that at great length I the previous post so you can get a lot of that information from there. You guys are the top of the market, just a long way to go to be better and more intuitive. (AND SAVE PEOPLE TIME!)

ZoomInfo Sales Feature Ratings

Advanced search
5
Identification of new leads
5
List quality
7
List upload/download
7
Ideal customer targeting
4
Load time/data access
2
Contact information
9
Company information
8
Industry information
8
Salesforce integration
5
Company/business profiles
5
Alerts and reminders
4
Data hygiene
4
Automatic data refresh
4
Tags
4
Filters and segmentation
5