What users are saying about
7 Ratings
7 Ratings
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Score 8.4 out of 101
4 Ratings
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Score 4 out of 101

Likelihood to Recommend

1&1

Reasonable pricing (SSL certificate for only $30! vs the usual $99), ease of use on the backend and/or dashboard, and reliable customer service, all make this a win in my book. And, of course, you can't beat the free private registration that comes with each domain purchase. I've been recommending 1&1 to all my clients for domain purchases for years.
Ruby Javaid profile photo

Network Solutions

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product
Mark Linkhorst profile photo

Pros

1&1

  • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
  • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
  • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
Ruby Javaid profile photo

Network Solutions

  • Email
  • DNS Management
  • Free Open Source web solutions
  • Web Hosting
  • Web Forwarding
Mark Linkhorst profile photo

Cons

1&1

  • I wish they'd let you use other SSL providers.
Emily P profile photo

Network Solutions

  • The webpage for managing our DNS, SSL, and hosted webpage is cumbersome to navigate and difficult to make changes.
  • Configuring DKIM records with O365 was a hassle and I had to do a lot of digging to figure out how to get it done with Network Solutions.
  • Network solutions does not support DNSSEC.
  • When I renewed my SSL certificate, my CSR was rejected multiple times with little to no explanation fro Network Solution.
  • When I call into support for anything I am constantly transferred between teams and told, "I'm sorry, we don't handle that on this team."
No photo available

Usability

1&1

No score
No answers yet
No answers on this topic

Network Solutions

Network Solutions 9.0
Based on 1 answer
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
Mark Linkhorst profile photo

Support

1&1

No score
No answers yet
No answers on this topic

Network Solutions

Network Solutions 8.0
Based on 1 answer
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
Mark Linkhorst profile photo

Alternatives Considered

1&1

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P profile photo

Network Solutions

We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ years. Renewing our SSL certificates with GoDaddy was a much simpler process, I submitted the CSR from my account and within 3 days I was notified that my SSL was complete and ready for download.
No photo available

Return on Investment

1&1

  • There is no downtime so we appear dependable to our customers.
  • The cost of 1&1 is very reasonable.
Emily P profile photo

Network Solutions

  • Renewing an SSL certificate should have been a simple process after I submitted the CSR, but Network solutions wasted multiple weeks of my time to complete this.
  • We currently have an issue with our hosted webpage, we cannot get the page to support multiple aliases utilizing Network Solutions.
  • Any A, MX, TXT, or CNAME record updates do tend to propagate fast than any other DNS registrar I have worked with.
No photo available

Pricing Details

1&1

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Network Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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