What users are saying about
8 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.5 out of 100

Likelihood to Recommend

1&1

I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P | TrustRadius Reviewer

Network Solutions

If you know what you are doing with free open source website building applications and need no help, Network Solutions is a good place to look. If you have an Etsy shop or SmugMug account and you want to have a domain name that points to those locations, Network Solutions Web Forwarding is a cost effective easy solution. If you need email for your domain name that is reliable, Network Solutions has a solid product
Mark Linkhorst | TrustRadius Reviewer

Pros

1&1

  • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
  • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
  • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
Ruby Javaid | TrustRadius Reviewer

Network Solutions

  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
Anonymous | TrustRadius Reviewer

Cons

1&1

  • 1&1 offers a lot of a cart services. They could do a better job at integrating services that are purchased separately from each other.
Elaine Truesdale | TrustRadius Reviewer

Network Solutions

  • User interface for service management: their interfaces for DNS management especially are quite buggy, but across the board, it's clunky and outdated.
  • Support: I can't remember any good experience I've ever had with their support.
  • Reliability: I've experienced frequent issues with DNS and hosting reliability.
Chris Putnam | TrustRadius Reviewer

Usability

1&1

No score
No answers yet
No answers on this topic

Network Solutions

Network Solutions 9.0
Based on 1 answer
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
Mark Linkhorst | TrustRadius Reviewer

Support Rating

1&1

No score
No answers yet
No answers on this topic

Network Solutions

Network Solutions 8.0
Based on 1 answer
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
Mark Linkhorst | TrustRadius Reviewer

Alternatives Considered

1&1

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
Emily P | TrustRadius Reviewer

Network Solutions

We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ years. Renewing our SSL certificates with GoDaddy was a much simpler process, I submitted the CSR from my account and within 3 days I was notified that my SSL was complete and ready for download.
Anonymous | TrustRadius Reviewer

Return on Investment

1&1

  • Thanks to 1&1, I have saved money on my domain costs with the free private registration and with a very reasonably priced SSL certificate. I save at least $100 a year using 1&1
Ruby Javaid | TrustRadius Reviewer

Network Solutions

  • Poor reliability has impacted sites and services.
  • Poor support has led to wasted time and poor results.
  • Buggy interface has wasted time and caused issues.
Chris Putnam | TrustRadius Reviewer

Pricing Details

1&1

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Network Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison