1CRM vs. Constant Contact Lead Gen & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.1 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
Constant Contact Lead Gen & CRM
Score 9.1 out of 10
Small Businesses (1-50 employees)
Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…
$449
per month
Pricing
1CRMConstant Contact Lead Gen & CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
Lite
$12
per month
Standard
$35
per month
Premium
$80
per month
Lead Gen & CRM
Starting at $449
per month
Offerings
Pricing Offerings
1CRMConstant Contact Lead Gen & CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsTry 1CRM free for 30 days, no credit card requiredAbove pricing based on 5000 contacts.
More Pricing Information
Features
1CRMConstant Contact Lead Gen & CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Customer data management / contact management9.95 Ratings00 Ratings
Workflow management9.85 Ratings00 Ratings
Territory management9.75 Ratings00 Ratings
Opportunity management9.95 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings00 Ratings
Contract management9.65 Ratings00 Ratings
Quote & order management9.95 Ratings00 Ratings
Interaction tracking9.95 Ratings00 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
25% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Case management9.85 Ratings00 Ratings
Call center management10.05 Ratings00 Ratings
Help desk management9.14 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Lead management8.15 Ratings00 Ratings
Email marketing8.05 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
12% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Task management9.05 Ratings00 Ratings
Billing and invoicing management8.35 Ratings00 Ratings
Reporting8.55 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
9% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Forecasting8.35 Ratings00 Ratings
Pipeline visualization8.55 Ratings00 Ratings
Customizable reports8.45 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
12% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Custom fields8.45 Ratings00 Ratings
Custom objects9.14 Ratings00 Ratings
Scripting environment8.24 Ratings00 Ratings
API for custom integration8.34 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Social data8.44 Ratings00 Ratings
Social engagement8.54 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
8% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Marketing automation8.04 Ratings00 Ratings
Compensation management7.64 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
Constant Contact Lead Gen & CRM
-
Ratings
Mobile access7.24 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
7.5
508 Ratings
3% below category average
WYSIWYG email editor00 Ratings7.7468 Ratings
Dynamic content00 Ratings7.3452 Ratings
Ability to test dynamic content00 Ratings6.8433 Ratings
Landing pages00 Ratings6.4440 Ratings
A/B testing00 Ratings7.5395 Ratings
Mobile optimization00 Ratings5.0426 Ratings
Email deliverability reporting00 Ratings8.8496 Ratings
List management00 Ratings9.2498 Ratings
Triggered drip sequences00 Ratings9.3473 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
8.8
497 Ratings
12% above category average
Lead nurturing automation00 Ratings9.4484 Ratings
Lead scoring and grading00 Ratings8.5490 Ratings
Data quality management00 Ratings8.3466 Ratings
Automated sales alerts and tasks00 Ratings8.9462 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
7.8
400 Ratings
2% above category average
Calendaring00 Ratings8.1338 Ratings
Event/webinar marketing00 Ratings7.5318 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
7.3
377 Ratings
4% below category average
Social sharing and campaigns00 Ratings7.1316 Ratings
Social profile integration00 Ratings7.5362 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
8.3
494 Ratings
11% above category average
Dashboards00 Ratings8.1486 Ratings
Standard reports00 Ratings8.2486 Ratings
Custom reports00 Ratings8.6447 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
1CRM
-
Ratings
Constant Contact Lead Gen & CRM
7.7
466 Ratings
1% above category average
API00 Ratings7.7364 Ratings
Role-based workflow & approvals00 Ratings7.9403 Ratings
Customizability00 Ratings8.6439 Ratings
Integration with Salesforce.com00 Ratings8.0217 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.098 Ratings
Integration with SugarCRM00 Ratings7.091 Ratings
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1CRMConstant Contact Lead Gen & CRM
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Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
1CRMConstant Contact Lead Gen & CRM
Likelihood to Recommend
9.9
(5 ratings)
8.8
(522 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(32 ratings)
Usability
9.9
(4 ratings)
6.7
(70 ratings)
Availability
-
(0 ratings)
7.8
(2 ratings)
Performance
-
(0 ratings)
3.2
(2 ratings)
Support Rating
9.9
(4 ratings)
8.7
(71 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
6.5
(10 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
2.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
1CRMConstant Contact Lead Gen & CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Read full review
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
Read full review
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review
Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Read full review
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Read full review
Likelihood to Renew
Converge Technology Solutions
No answers on this topic
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
Read full review
Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Read full review
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Read full review
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Read full review
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
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Implementation Rating
Converge Technology Solutions
No answers on this topic
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Read full review
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Read full review
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Read full review
ScreenShots

Constant Contact Lead Gen & CRM Screenshots

Screenshot of Get a multi-channel campaign in just a few clicks with the Campaign Builder. Make a few selections and AI does the campaign building for you.Screenshot of Use the power of the AI Content Generator to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Integrate with powerful tools to grow more using Constant Contact.