What users are saying about
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Feature Set Ratings
Sales Force Automation
1CRM ranks higher in 9/9 features
Customer data management / contact management
Workflow management
Territory management
Opportunity management
Integration with email client (e.g., Outlook or Gmail)
Contract management
Quote & order management
Interaction tracking
Channel / partner relationship management
Customer Service & Support
1CRM ranks higher in 3/3 features
Case management
Call center management
Help desk management
Marketing Automation
1CRM ranks higher in 2/2 features
Lead management
Email marketing
CRM Project Management
1CRM ranks higher in 3/3 features
Task management
Billing and invoicing management
Reporting
CRM Reporting & Analytics
1CRM ranks higher in 3/3 features
Forecasting
Pipeline visualization
Customizable reports
Customization
1CRM ranks higher in 4/4 features
Custom fields
Custom objects
Scripting environment
API for custom integration
Security
1CRM ranks higher in 2/2 features
Single sign-on capability
Role-based user permissions
Social CRM
1CRM ranks higher in 2/2 features
Social data
Social engagement
Integrations with 3rd-party Software
1CRM ranks higher in 2/2 features
Marketing automation
Compensation management
Platform
1CRM ranks higher in 1/1 features
Mobile access
Project Management
Deltek WorkBook ranks higher in 14/14 features
Task Management
Resource Management
Gantt Charts
Scheduling
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Professional Services Automation
Deltek WorkBook ranks higher in 4/4 features
Quotes/estimates
Invoicing
Project & financial reporting
Integration with accounting software
Attribute Ratings
- 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
Deltek WorkBook
Pros
Deltek WorkBook
Cons
Deltek WorkBook
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Deltek WorkBook
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Required
$19
