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Top Rated
58 Ratings

1Password

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Top Rated
58 Ratings
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Score 8.9 out of 101
3 Ratings
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Score 8 out of 101

Likelihood to Recommend

1Password

1Password should be used to store any information securely, including logins/passwords, credit card and bank information, drivers licenses, software licenses, notes and documents, and many other things. You shouldn't really use the same password for multiple sites, and 1Password is great for generating random passwords, storing them, and making them easy to retrieve. The group plans work great for sharing information between people as well. It really works best on a Mac. I've used 1Password on Windows a bit, and it works just fine, but it doesn't seem to work as well as on the Mac.
Nate Dillon profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

If an organization is looking for a good comprehensive identity management/governance suite that is easy to implement, CA identity manager may be a good/robust product. It is best to understand specific use case for your organization and try out the product before a final purchase decision as is the case with all sw products.
Shiv Shivakumar profile photo

Pros

1Password

  • Organizes and stores all my login information
  • Generates random passwords with a lot of control over options
  • Integrates well with all major web browsers to allow login autofill
  • Well designed apps
  • Works very well on Macs
  • Good synchronization options
  • Ability to share logins with others
  • Audits login information for problems and alerts you to passwords that should be changed
  • Can store way more than just login information
Nate Dillon profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

  • It has complete identity management and governance capabilities equipped with a simple, intuitive user experience and helps simplify processes such as user access requests and access certifications. This in turn helps in improved productivity and user satisfaction.
Shiv Shivakumar profile photo

Cons

1Password

  • If a certain login needs to be placed in two vaults (e.g., for two different teams), any updates must be applied to both instances which creates a bit of a management hurdle. We could create a 'special' vault for those types of items, but that could lead to a lot of extraneous vaults. This is particularly relevant when using the "Guest" feature, as many of the credentials have to be duplicated, and then they won't sync to the Guest vault if they're updated in the Team vault.
  • When using the 1Password iPhone app, the search field takes *forever* to populate results, making the search function essentially unusable. Instead, I typically use the alpha-scrolling and then manually navigate to the item I'm looking for.
  • If I view a specific vault within the desktop app, the next time I use the browser extension the results are also restricted to that vault. In order to get it to look at all vaults again, I have to open the desktop app and change it back to "all vaults" there — there's no way to select the vault within the browser extension.
  • The system walks you through the initial setup steps fairly well, but then setting up the apps can be a bit daunting. I'm planning to get my family members onto a personal plan, but the set up is so complicated that I have to wait until we're together so that I can help them through it. This also creates some difficulty when on-boarding new users for my business, as it takes a lot of effort to be sure they have access to all of the right areas (and then use / save that info in order to log in to the apps).
  • Seems like the business plan should have more options to accommodate organizing credentials for many different clients. Right now, we just rely on consistent naming conventions to allow like items to group together (e.g., Client Name — Website Title), but it's not very elegant and can get lengthy. I know that tags are available for use, but I'm not sure that would achieve the desired result. Initially, I had considered using individual vaults for each client, but there are just too many to merit individual vaults.
  • When using the browser extension, there's no preview of the username, so if you have two records with the same title (e.g., United Mileage Plus), you have to view it before filling to ensure it's the right one. This means that all records must have a unique name / identifier, which can lead to very lengthy titles. This is particularly relevant when you have access to client accounts, since you can't be renaming their items to match your own naming conventions.
Jennifer Hess profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

  • Bringing on new users and removing existing user when new employee/contractors join or leave an organization can be improved by linking directly to HR module.
  • The slightly complicated GUI makes drill down difficult for a new user.
Shiv Shivakumar profile photo

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

No score
No answers yet
No answers on this topic

Support

1Password

1Password 10.0
Based on 1 answer
I haven't had a lot of issues with 1Password in the past, but I have browsed the 1Password support forums a bit when I have needed an answer for something. The support staff seems to be very responsive. They seem to respond to pretty much everything posted in the support forums.
Nate Dillon profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

No score
No answers yet
No answers on this topic

Alternatives Considered

1Password

I haven't used any other password solutions. 1Password was recommended to me by a colleague, with whom I was sharing credentials, so that's the one I went with. I've been using it now for about 3 years, and though I periodically have some issues with usability, it's still more effective than manually saving & attempting to secure client credentials. I've considered other solutions like LastPass, especially as they seem to have a lot of integrations with other apps that I use, but my main barrier to switching is that I don't want to have to transfer data, set up a new platform, and add/train my team. Plus, I share credentials via 1Password with several clients and family members, so changing at this point would not be very feasible.
Jennifer Hess profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

The final contenders were CA and Oracle - Oracle was tedious to implement and maintain while on the other hand CA was easy to implement and maintain and came at a much lower price.
Shiv Shivakumar profile photo

Return on Investment

1Password

  • Simplified management & sharing processes, saves time
  • Reduced stress by having a secure platform to save credentials
  • Increased overall password security through the use of complex passwords
  • The guest feature hasn't been as useful given the structure of our vaults, so new contractors are typically added as paid members, which can add up (especially since the membership is billed annually)
Jennifer Hess profile photo

Layer7 Identity Suite (formerly CA Identity Suite)

  • For us, it was a fairly easy implementation over 60 day period that provided ROI fairly quickly
Shiv Shivakumar profile photo

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Layer7 Identity Suite (formerly CA Identity Suite)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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