23 Ratings

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
144 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.8 out of 101

Magento Commerce Cloud (formerly Magento)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
144 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

I find that people who own product based businesses do well with 1ShoppingCart. If you are offering products you'd like to sell right from your website, this is a great option. However, there are some things to be aware of, it isn't as easy to sell directly to segmented lists. You'll have to manually segment the lists rather than having more intuitive options. There are other things about 1SC that I really like and definitely see its benefits for sure. Many people I know who use this service are highly product based and its important that they have a reliable cart that works easily and without problems.I don't see 1ShoppingCart as the best option for someone who owns a coaching or consulting business. There may be too many options and since these businesses are based on the list, I'd recommend another service to get more for your unique situation. It's important to look at what you are looking for in your service - are you looking for streamlined marketing avenues and integrated cart with customer service options? Then 1SC may not be the best option.
Eliza Hammesfahr Ceci profile photo

Magento Commerce Cloud (formerly Magento)

Magento has been a reliable platform that allows for a considerable selection of app or plug-in choices while also integrating with internally developed solutions. There are many who finds its structure limiting and clunky, but for commodities and part search specific industries, it fits the bill nicely. Our IT/Dev team makes good use of its organizational options but does have to spend a significant amount of time building some of our necessary functions into the platform and continually keeping them up to date with a well-structured sprint schedule.
Zach Shelley profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
Magento Commerce Cloud (formerly Magento)
7.0
Product catalog & listings
1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
7.6
Product management
1ShoppingCart
8.0
Magento Commerce Cloud (formerly Magento)
7.8
Bulk product upload
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
6.7
Branding
1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
7.1
Mobile storefront
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.0
Product variations
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.5
Website integration
1ShoppingCart
7.0
Magento Commerce Cloud (formerly Magento)
7.1
Visual customization
1ShoppingCart
7.0
Magento Commerce Cloud (formerly Magento)
6.5
CMS
1ShoppingCart
7.0
Magento Commerce Cloud (formerly Magento)
5.7

Online Shopping Cart

1ShoppingCart
8.0
Magento Commerce Cloud (formerly Magento)
5.9
Abandoned cart recovery
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
5.6
Checkout user experience
1ShoppingCart
7.0
Magento Commerce Cloud (formerly Magento)
6.2

Online Payment System

1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
7.3
eCommerce security
1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
7.3

eCommerce Marketing

1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
7.0
Promotions & discounts
1ShoppingCart
8.0
Magento Commerce Cloud (formerly Magento)
7.7
Personalized recommendations
1ShoppingCart
7.5
Magento Commerce Cloud (formerly Magento)
6.5
SEO
1ShoppingCart
7.0
Magento Commerce Cloud (formerly Magento)
6.9

eCommerce Business Management

1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.4
Multi-site management
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.7
Order processing
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.7
Inventory management
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.4
Shipping
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.0
Custom functionality
1ShoppingCart
9.0
Magento Commerce Cloud (formerly Magento)
7.1

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
No photo available
  • Internal Referencing or Search is easy within Magento. Accurately researching previously relevant information is intuitive and simple.
  • Magento's category, product and customer information structure, while not being robust, is simple and accessible.
  • The ability to assign permissions by role and create specific access for varying accountabilities allows for greater internal security and more specific accountabilities.
Zach Shelley profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • Too complex for business users, requires IT for a lot of changes.
  • Reporting tools are not great, can't customize as much as we need.
  • Email template customization is too complex, lots of specialized code is required to render properly.
Sherice Dominguez profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern profile photo

Usability

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
- Strong community support- Flexibility on customization- Easy API setup- Easy application setup
No photo available

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • Magento is one of our best and most complete integrations, allowing for high familiarity and ease of use for data mining and monetization
  • Magento's customization is great, but often adds elements that our integration isn't able to gather in since the integrations don't always play well together
  • Magento paired with our cart recovery solution is one of our largest positive ROI gains for our clients
Michael Huey profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details