360 SMS App vs. Khoros Care
360 SMS App vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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360 SMS App | N/A | 360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it. | N/A | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
360 SMS App | Khoros Care | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
360 SMS App | Khoros Care | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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360 SMS App | Khoros Care | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
360 SMS App | Khoros Care | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
360 SMS App | Khoros Care | |
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Likelihood to Recommend | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | 360 Degree Cloud Technologies Pvt Ltd No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | 360 SMS App Screenshots | Khoros Care Screenshots |