What users are saying about
73 Ratings
10 Ratings
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Score 8.4 out of 100
73 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Project Estimator

If you are considering purchasing this (very expensive) software, there is a 100% chance you are doing so because you have been awarded a Government contract that dictates you use 4Clicks Project Estimator. There are plenty of easier to use estimating packages out in the world, but you can't use any of them if you have a contract that requires 4Clicks.
Tim Corbett | TrustRadius Reviewer

Clarizen One

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Estimating

Project Estimator
5.2
Clarizen One
Takeoff tools
Project Estimator
5.0
Clarizen One
Job costing
Project Estimator
2.0
Clarizen One
Cost databases
Project Estimator
7.0
Clarizen One
Cost calculator
Project Estimator
6.0
Clarizen One
Bid creation
Project Estimator
6.0
Clarizen One

Project Management

Project Estimator
Clarizen One
7.0
Task Management
Project Estimator
Clarizen One
8.5
Resource Management
Project Estimator
Clarizen One
7.4
Gantt Charts
Project Estimator
Clarizen One
7.3
Scheduling
Project Estimator
Clarizen One
6.3
Workflow Automation
Project Estimator
Clarizen One
4.9
Team Collaboration
Project Estimator
Clarizen One
6.6
Support for Agile Methodology
Project Estimator
Clarizen One
6.9
Support for Waterfall Methodology
Project Estimator
Clarizen One
8.1
Document Management
Project Estimator
Clarizen One
5.7
Email integration
Project Estimator
Clarizen One
7.5
Mobile Access
Project Estimator
Clarizen One
6.9
Timesheet Tracking
Project Estimator
Clarizen One
8.7
Change request and Case Management
Project Estimator
Clarizen One
7.5
Budget and Expense Management
Project Estimator
Clarizen One
5.9

Professional Services Automation

Project Estimator
Clarizen One
4.6
Project & financial reporting
Project Estimator
Clarizen One
6.5
Integration with accounting software
Project Estimator
Clarizen One
2.6

Pros

Project Estimator

  • The estimates it produces are simple and easy to follow. The formatting is good.
  • The tech support provided is very attentive.
Tim Corbett | TrustRadius Reviewer

Clarizen One

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

Cons

Project Estimator

  • The software feels 20 years old. It has not kept up with modern times, and practically functions like an old DOS program.
  • Clunky interface, arcane commands.
  • Even their training info focuses on hotkeys like this is 1995. Even though I am of an age to remember computers in 1995, the younger generations of managers/estimators are not. It is time to bring the software into the new century!
Tim Corbett | TrustRadius Reviewer

Clarizen One

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

Usability

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

Performance

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

Support Rating

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

In-Person Training

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

Online Training

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

Implementation Rating

Project Estimator

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Project Estimator

WinEst uses much the same database (RS Means/Gordion type) and has a similar interface. It is a bit cheaper.
Tim Corbett | TrustRadius Reviewer

Clarizen One

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

Return on Investment

Project Estimator

  • As stated before, if you are buying this software, it is because you have a contract forcing you to. While it does work, it is clunky, awkward, and very expensive.
  • The price of the software and databases has always been high, but with the fairly recent acquisition of 4Clicks by Gordion (who also bought RS Means for their databases), there is literally no competition. Prices will continue to be very high, with no check on how high they can go.
  • Again, can't fault 4Clicks tech support, as I think it is the best in the industry. They know their product and they respond to issues immediately. Considering what we spend a year for this product, however, you would expect nothing less.
Tim Corbett | TrustRadius Reviewer

Clarizen One

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

Screenshots

Pricing Details

Project Estimator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Project Estimator Editions & Modules

Additional Pricing Details

Clarizen One

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen One Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Project Estimator
9.0
Clarizen One
8.9

Likelihood to Renew

Project Estimator
Clarizen One
7.5

Usability

Project Estimator
Clarizen One
7.3

Reliability and Availability

Project Estimator
Clarizen One
8.2

Performance

Project Estimator
Clarizen One
9.1

Support Rating

Project Estimator
Clarizen One
8.0

In-Person Training

Project Estimator
Clarizen One
8.2

Online Training

Project Estimator
Clarizen One
5.4

Implementation Rating

Project Estimator
Clarizen One
8.2

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