What users are saying about
1 Ratings
13 Ratings
1 Ratings
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Score 8 out of 101
13 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

501 Auctions

As stated in previous comments, the software platform has the ability to offer a variety of services. It is well suited for all organizations and events. With that said, no software is perfect for everyone and the user should take in consideration both functionality and investment. The platform we used lacked some "ease of use" administrative functions and was not ideal for marketing our sponsors.
Paul Rycus profile photo

iMIS

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.
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Pros

501 Auctions

  • Attendee List Maintenance: The platform provides an easy-to-use attendee list. Modifying the information is a piece of cake.
  • Attendee Check In/Out: Highly recommend the software for their quick and easy access to attendance entries and information.
  • Technical and Customer Support: Our representative was very knowledgeable and was able to assist us rather quickly when prompted by email or telephone call.
Paul Rycus profile photo

iMIS

  • One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
  • Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
  • Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.
No photo available

Cons

501 Auctions

  • Modifying Client Payments: There were too many steps to take when modifying a client payment in the system. Although we could complete the task, one would expect a single step instead of multiple steps from a variety of page views.
  • Adding or Modifying a Single item: You would expect the platform to bring you back to the same item for any further modification or review. Rather, the platform took you to the top of the page was rather annoying especially when you have hundreds of auction items.
  • Knowledge Base: The platform offers a knowledge base if you know where to locate it. Rather than clicking on a link within the header or footer of the software, we were forced to locate some original emails from the developer which contained a link for the knowledge base. There should be no reason for hiding access to information.
  • Sponsor Marketing: Most events if not all of them, are financially successful because of sponsorship revenues. It is extremely important to market these sponsors (or large donors) on the platform. The software does a poor job in emphasizing these sponsors.
Paul Rycus profile photo

iMIS

  • Emailing. Sometimes our emails do not go through and all fail. I would like for some sort of alert to occur when these situations happen. We normally get a response from our members about them not receiving the information we have promised them.
  • Queries. An easier way to build queries would be nice. It is super confusing trying to determine which fields to pull from. When asking for help, they state that we will be charged by the hour to get a basic query created. It's a little obnoxious.
  • Dynamic pages. I would like more attractive homepage templates. Current templates are not very attractive or dynamic. Also, page publishing is a major problem.
  • Limited PayPal Integration. We were initially under the impression that when a payment was placed through the iMIS site, then the payments along with the iMIS codes would go through to PayPal. This is far from the truth. We always have to do extra work to pull a report from iMIS and then also from PayPal since the codes do not transfer over. It would be great for us if this could change in the near future.
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Alternatives Considered

501 Auctions

No answers on this topic

iMIS

We were unable to have an attractive site for our association when using Podi. iMIS is much more equipped to handle the different pages and links we list on our website. Although Podi lacks in attractiveness, iMIS lacks in the department of providing easy reporting options and PayPal integration. When we had Podi, we were able to submit payments through our site along with the accounting codes automatically. However, now that we use iMIS, it is harder to get the accounting correct. None of the accounting codes transfer over into PayPal. We always have to go back and double-check the numbers
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Return on Investment

501 Auctions

  • All software platforms enhance ROI and save time and money. Not sure if this software was better than others.
Paul Rycus profile photo

iMIS

  • As iMIS has matured, it has provided many tools that allow an organization to implement processes using out of the box tools. This removes the need for custom programming and allows the product to remain on the upgrade path.
Eddie Brady profile photo

Pricing Details

501 Auctions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iMIS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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