What users are saying about

7Sheep

24 Ratings

INBOX25

2 Ratings

7Sheep

24 Ratings
Score 8 out of 101

INBOX25

2 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

7Sheep

I use 7Sheep for marketing as a sales person. This works well for me as a single user. I do not think I could use the software together with my colleagues. Although we could have separated lists the access rights might not fit our use case. It has a strong marketing focus and cannot replace a full CRM system.

INBOX25

I think Inbox25 is a great fit for companies outgrowing lower-end, disconnected email marketing applications. Companies with a more formalized marketing organization that send a lot of emails (tens of thousands monthly or more) will be better served with a product like Inbox25 that is less complex, easier to use, and much more affordable (30% lower by our experience) from the larger marketing automation products on the market. Our company has 3 full-time marketing staff with over 100,000 contacts (with valid emails) that we target in various direct and drip email campaigns and Inbox25 fits our needs just fine. I suspect that we may outgrow the product eventually but I think it'll meet our needs just fine for many years to come.

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
INBOX25
7.4
WYSIWYG email editor
7Sheep
8.3
INBOX25
7.0
Dynamic content
7Sheep
6.9
INBOX25
7.0
Ability to test dynamic content
7Sheep
5.9
INBOX25
7.0
Landing pages
7Sheep
6.6
INBOX25
9.0
A/B testing
7Sheep
6.3
INBOX25
3.2
Mobile optimization
7Sheep
7.8
INBOX25
6.2
Email deliverability
7Sheep
8.4
INBOX25
9.6
List management
7Sheep
7.9
INBOX25
8.6
Triggered drip sequences
7Sheep
7.6
INBOX25
8.8

Lead Management

7Sheep
7.4
INBOX25
8.0
Lead nurturing
7Sheep
8.0
INBOX25
8.4
Lead scoring and grading
7Sheep
6.6
INBOX25
7.3
Data quality management
7Sheep
7.8
INBOX25
7.7
Automated sales alerts and tasks
7Sheep
7.1
INBOX25
8.5

Campaign Management

7Sheep
8.6
INBOX25
7.0
Calendaring
7Sheep
9.1
INBOX25
5.0
Event/webinar marketing
7Sheep
8.0
INBOX25
9.0

Social Media Marketing

7Sheep
8.3
INBOX25
7.5
Social sharing and campaigns
7Sheep
8.3
INBOX25
9.0
Social profile integration
7Sheep
8.3
INBOX25
6.0

Reporting & Analytics

7Sheep
6.8
INBOX25
6.3
Dashboards
7Sheep
6.4
INBOX25
6.5
Standard reports
7Sheep
6.4
INBOX25
6.3
Custom reports
7Sheep
7.6
INBOX25
6.0

Platform & Infrastructure

7Sheep
7.6
INBOX25
9.1
API
7Sheep
8.5
INBOX25
Role-based workflow & approvals
7Sheep
6.8
INBOX25
8.8
Customizability
7Sheep
7.8
INBOX25
7.9
Integration with Salesforce.com
7Sheep
7.3
INBOX25
10.0
Integration with SugarCRM
7Sheep
INBOX25
9.6

Pros

  • Sporadic mailings to my clients via the e-mail campaign feature. I create personlised HTML emails with the visual editor and schedule them to be sent during the day when I am on the road.
  • After initial contact with new clients I setup a series of timed emails to stay in contact. Based on flags I have in the system they are automatically adjusted.
  • Existing clients get automated emails after certain events like visits or deliveries.
  • I often get in touch with support to ask for best practice examples and they are always helpful.
  • Inbox25 integrates very well with Sugar CRM where you do not have to manually export lists for email marketing and the results of campaigns update data back to the CRM including bounces (invalid emails), opt-outs, and lead scores when recipients click through on calls to action.
  • The automation engine takes some time to learn but is extremely flexible. We use it to build list segments that we could never build inside our CRM. We also use it for drip marketing automation.
  • The company is small enough that they take a personal approach to each implementation. We've spent a lot of one-on-one time with an Inbox25 consultant to understand the system and to troubleshoot things that we set up incorrectly as we were learning how the application works.

Cons

  • The personalized tags cannot be accessed from the menu/page you create your emails. I get around this by opening two windows, but in the future this might be an improvement.
  • I needed to create custom reports in order to get the overview on the campaigns that I needed. More generic reporting would be a useful feature.
  • I would like to be able to duplicate e-mail campaigns across different activities/databases. I could set up a mailing template for this but sometimes it would be good to be able to just re-create a particular campaign that we received a good response to for another, entirely different, activity.
  • Inbox25 is in a growth phase and has transformed their product pretty fast. With that comes an increased need to continually learn how to leverage new features.
  • Tutorials and product documentation exist but it is relatively minimal. They overcome this with personalized, one-on-one training that is recorded for future review using a project management platform.
  • Inbox25 has expanded beyond Sugar CRM to include Salesforce.com integration. I'm not sure if they plan to add integrations to other applications but they are positioned well for growth.

Likelihood to Renew

7Sheep8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No score
No answers yet
No answers on this topic

Usability

7Sheep7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No score
No answers yet
No answers on this topic

Support

7Sheep8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No score
No answers yet
No answers on this topic

Alternatives Considered

I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
We found Inbox25 to be the most cost-effective marketing automation platform with the best possible integration to Sugar CRM. We evaluated three additional products. Only one was comparable in scope and integration but the cost was 30% more.

Return on Investment

  • Definitely increased efficiency! In terms of event organisation and contacts management, I'd say around 70% time is saved in the medium/long run (after getting to grips with the system - but definitely worth the initial time investment).
  • Better service and engagement rate - some of the things which I had to remember to do (like respond to emails or send follow up information) can be taken care of automatically. Often a simple acknowledgement will go a long way...
  • We have successfully moved cold suspects to leads and leads to opportunities, and opportunities to customers with Inbox25. We are just now starting to realize more value given that we've only recently started using the more advanced drip marketing and lead scoring features.
  • When we used the pay-as-you-go version we were paying just pennies per email and remained CAN-Spam Act compliant. It was harder to quantify the ROI then but it was apparent that email marketing was working and moving prospects from one sales stage to another. It was also very useful for re-engaging prospects and promoting products and services to customers.
  • Our total investment in the advanced edition is less $30,000 annually and we expect the ROI to be less than one year. It could have been sooner if we'd have been more thoughtful in our initial implementation.

Pricing Details

7Sheep

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
7Sheep Editions & Modules
7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

INBOX25

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
INBOX25 Editions & Modules
INBOX25
Additional Pricing Details