Likelihood to Recommend We utilize Absorb LMS as our online course delivery platform for a large academic medical center with numerous off-site locations. Absorb LMS is a robust platform allowing us to deliver meaningful education to staff across the enterprise in an easy-to-use interface for end users with robust reporting options for educators and managers to continue to track staff compliance. We transitioned to Absorb LMS from a different platform four years ago and the ease of use, customer support and reliable interface has not gone unnoticed.
Read full review We have yet to fully employ the on-the-job training, but it is perfect for what we eventually want to deploy. It would be nice if the system allowed name changes to functions like that. OTJ really doesn't reflect our nomenclature of having a one-on-one with our employees to track their work progress. OTJ sounds like a term used to learn how to operate a fryer at a fast-food chain.
Read full review Pros Customer Service - Our CSM, Kirsten Spak, provides friendly, timely and high quality help and has helps us to understand and efficiently use the system. Course Creation - We have been able to create custom courses with a wide range of features, including branding, audio, video and assessments. Reporting - Absorb LMS offers a robust reporting function which allows us to understand our users and meet the needs of our partners when user information is required for their projects. Read full review Gamification: Available badges, certificates, and user achievements on training completion. Leadership boards available in the user profile increase competitiveness and motivation among users. Analytics: Org level, departments wise, groups wise, and user-wise in-depth reports with lots of filters. The learning curve at the user level is one great functionality. MS PowerPoint integration with iSpring Learn is a top feature and since most of our users are pretty comfortable with MS PowerPoint, it allows for easy content creation and quizzes. Read full review Cons The ability to generate learner-specific, real-time dashboards with advanced filters and visual representations would provide greater insights into training effectiveness and learner performance. While Absorb LMS offers mobile access, further optimizing the mobile user/admin interface would cater to the modern workforce's mobile learning needs more effectively. Implementing AI technologies to provide personalized learning paths based on individual learner data and performance metrics could up the perception of modernism for users Read full review I wish ISpring Learn could interface with my eCommerce website so that users were automatically enrolled when they purchase a course. That would require an API feed. I have 516 downloadable documents for the three learning tracks. I wish iSpring Learn had an option for the user to download numerous documents at one time, instead of one at a time. After early users complained, I put a link to a Box account, for each learning track, so the user could download the documents all at one time. Read full review Likelihood to Renew We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
Read full review In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
Read full review Usability Absorb LMS is easy to use from both a user experience and admin experience. For users, navigating the site to complete assignments or finding courses to develop new skills is very user-friendly. As an admin, the course creation tools walk you through each step simply, but have a ton of functionality to support any of your training needs.
Read full review Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
Read full review Reliability and Availability The customer service team is top notch. They have always been readily available and quick to assist regardless of the day or time of the call
Read full review I have to say ALWAYS.
Read full review Performance Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.
Read full review Support Rating Absorb LMS's client service managers have been extremely responsive, efficient, and available. While we pay for a higher level of support, we have found it well worth the investment. We've been less pleased with the accounting side of the organization, but that has little impact on the delivery of training to our clients and employees.
Read full review Our account rep Katie Connor is fantastic. She is very responsive to our requests. She does not try to over sell. She has setup training sessions for us any time we asked. Finally, she is a very nice person we like working with. She also has been patient with us as we figure out our renewal
Read full review In-Person Training We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
Read full review Online Training I meet and do training with my absorb support every week. and I have all my questions answered! it's great
Read full review As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
Read full review Implementation Rating When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
Read full review Alternatives Considered hands down favorite in look, function, cost and service. Others were close but could not meet our external and internal cases. Our current one (we looked at them again) did not have 40% of the functionality or value, despite the bargain cost, it was not worth it to continue. Only new hires used our LMS for onboarding because they had to; no one went back for more training. With Absorb our classes are more dynamic and targeted.
Read full review I reviewed a few different LMSs before deciding on iSpring Learn. I can't remember the names, but I chose iSpring Learn primarily because I liked that it was just a PowerPoint add-on, which made it easy to use, and I liked the price!
Read full review Scalability This is one of the main reasons we chose Absorb as our LMS. It is a very user-friendly application that is able to be deployed across multiple departments in geographically dispersed locations. It works amazingly well for us.
Read full review Really perfect.
Read full review Return on Investment We use the LMS as first-level client training; it gets clients' feet wet before they take a live training course. Clients appreciate that we can give them admin access so that they can be in control of their users' learning paths. We have used the LMS for our recent internal product certification and have been able to track completions and scores of employees to get a better feel for internal product knowledge and award prizes, making it fun for the participants. Since we have created the certification program, each new hire is enrolled in the program. This has been great for onboarding new hires. Read full review Extremely positive. Having such a program motivates our employees to completed courses timely. Having such a program enables us to meet government requirements with ease. Senior Leaders if the organization have been impressed by the results and support the use of the product. Read full review ScreenShots iSpring Learn Screenshots