18 Ratings
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Top Rated
2540 Ratings
18 Ratings
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Score 6.3 out of 100

Skype for Business, now part of Microsoft Teams

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Top Rated
2540 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Project Management

    7.8

    Abstract

    78%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 3/3 features

    Workflow Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Search

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Communication

    8.7

    Abstract

    87%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 4/4 features

    Chat

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Abstract

    81%

    Skype for Business, now part of Microsoft Teams

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 5/5 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Access control

    6.2
    62%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Abstract

    Feature Set Not Supported
    N/A
    7.3

    Skype for Business, now part of Microsoft Teams

    73%
    Skype for Business, now part of Microsoft Teams ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.9
    79%
    195 Ratings

    High quality video

    N/A
    0 Ratings
    7.7
    77%
    190 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.6
    66%
    187 Ratings

    Mobile support

    N/A
    0 Ratings
    7.0
    70%
    152 Ratings

    Screen Sharing

    Abstract

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.1
    81%
    196 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.3
    73%
    123 Ratings

    Online Meetings / Events

    Abstract

    Feature Set Not Supported
    N/A
    7.7

    Skype for Business, now part of Microsoft Teams

    77%
    Skype for Business, now part of Microsoft Teams ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.3
    83%
    179 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.2
    82%
    187 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.1
    71%
    87 Ratings

    Record meetings / events

    N/A
    0 Ratings
    7.2
    72%
    148 Ratings

    Slideshows

    N/A
    0 Ratings
    7.7
    77%
    117 Ratings

    Online Events Collaboration

    Abstract

    Feature Set Not Supported
    N/A
    7.8

    Skype for Business, now part of Microsoft Teams

    78%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.1
    81%
    176 Ratings

    Audience polling

    N/A
    0 Ratings
    7.7
    77%
    97 Ratings

    Q&A

    N/A
    0 Ratings
    7.5
    75%
    98 Ratings

    Online Events Security

    Abstract

    Feature Set Not Supported
    N/A
    7.5

    Skype for Business, now part of Microsoft Teams

    75%
    Skype for Business, now part of Microsoft Teams ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    7.7
    77%
    147 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    7.4
    74%
    152 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.4
    74%
    114 Ratings

    Attribute Ratings

    • Abstract is rated higher in 1 area: Support Rating
    • Skype for Business, now part of Microsoft Teams is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    2.2

    Abstract

    22%
    4 Ratings
    7.4

    Skype for Business, now part of Microsoft Teams

    74%
    201 Ratings

    Likelihood to Renew

    Abstract

    N/A
    0 Ratings
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    7 Ratings

    Usability

    7.0

    Abstract

    70%
    1 Rating
    9.0

    Skype for Business, now part of Microsoft Teams

    90%
    14 Ratings

    Support Rating

    8.7

    Abstract

    87%
    7 Ratings
    8.4

    Skype for Business, now part of Microsoft Teams

    84%
    76 Ratings

    Implementation Rating

    Abstract

    N/A
    0 Ratings
    7.0

    Skype for Business, now part of Microsoft Teams

    70%
    4 Ratings

    Likelihood to Recommend

    Abstract

    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Read full review

    Microsoft

    Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
    Read full review

    Pros

    Abstract

    • Versioning for desginers
    • Collaboration between team members
    Read full review

    Microsoft

    • Quickly check a user's status and communicate with them.
    • Video conferencing is breathtaking, and the voice quality is excellent.
    • It's a very user-friendly site with straightforward responses.
    • Cloud, hybrid and on-premise deployment options are available for document sharing via chat.
    • The video conferencing quality is excellent, and it is possible to organize your groups in a professional manner.
    • This tool is easy to use and integrates with Calendar to view team members' schedules.
    Read full review

    Cons

    Abstract

    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Read full review

    Microsoft

    • Skype's UI leaves a lot to be desired, especially considering newer platforms like Zoom, Teams, Slack, Meet, and so on. It's slow and lacks many features that are now de facto in the newer communication apps.
    • Skype calendar also is often buggy - meeting times do not get updated on the calendar even if the correct time does come up on the Outlook calendar.
    • It does not give you the option to mute chats - oftentimes, you want to keep some group chats on mute without leaving them entirely.
    • Closing off a chat before it's saved will remove it from Skype history. You'd need to go search for it on Outlook mail.
    Read full review

    Pricing Details

    Abstract

    Starting Price

    Editions & Modules

    Abstract editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Skype for Business, now part of Microsoft Teams

      Starting Price

      Editions & Modules

      Skype for Business, now part of Microsoft Teams editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Abstract

        No answers on this topic

        Microsoft

        The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
        Read full review

        Usability

        Abstract

        Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
        Read full review

        Microsoft

        Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
        Read full review

        Support Rating

        Abstract

        Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
        Read full review

        Microsoft

        I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
        Read full review

        Implementation Rating

        Abstract

        No answers on this topic

        Microsoft

        Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
        Read full review

        Alternatives Considered

        Abstract

        I purchased and administer Abstract. It was requested by our design department who evaluated it.
        Read full review

        Microsoft

        For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
        Read full review

        Return on Investment

        Abstract

        • Single source of truth for the team.
        • Could quickly get expensive with corporate accounts.
        Read full review

        Microsoft

        • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
        • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
        Read full review

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