7 Ratings
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Top Rated
2292 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.5 out of 100

Skype for Business (formerly Lync), now part of Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2292 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business does the job it is designed for adequately and admirably. Our organization uses it to ensure all staff are able to contact each other via their work phone numbers, no matter whether they are working in the office, at home, or somewhere else entirely. To this end, it is very effective.
Adam Jackson FGCLP MAHRI | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Workflow Automation
Abstract
7.6
Skype for Business (formerly Lync), now part of Microsoft Teams
Mobile Access
Abstract
7.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Search
Abstract
8.6
Skype for Business (formerly Lync), now part of Microsoft Teams

Communication

Abstract
8.7
Skype for Business (formerly Lync), now part of Microsoft Teams
Chat
Abstract
10.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Notifications
Abstract
9.2
Skype for Business (formerly Lync), now part of Microsoft Teams
Discussions
Abstract
8.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Internal knowledgebase
Abstract
7.6
Skype for Business (formerly Lync), now part of Microsoft Teams

File Sharing & Management

Abstract
8.1
Skype for Business (formerly Lync), now part of Microsoft Teams
Versioning
Abstract
10.0
Skype for Business (formerly Lync), now part of Microsoft Teams
Document collaboration
Abstract
8.5
Skype for Business (formerly Lync), now part of Microsoft Teams
Access control
Abstract
6.9
Skype for Business (formerly Lync), now part of Microsoft Teams
Advanced security features
Abstract
6.2
Skype for Business (formerly Lync), now part of Microsoft Teams
Device sync
Abstract
9.1
Skype for Business (formerly Lync), now part of Microsoft Teams

Performance & Compatibility of Online Events Software

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.4
High quality audio
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
8.0
High quality video
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.8
Low bandwidth requirements
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
6.7
Mobile support
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Screen Sharing

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Desktop sharing
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
8.1
Whiteboards
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.2

Online Meetings / Events

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Calendar integration
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Meeting initiation
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Integrates with social media
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0
Record meetings / events
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
Slideshows
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Online Events Collaboration

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Live chat
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
8.2
Audience polling
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.3
Q&A
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5

Online Events Security

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.5
User authentication
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Participant roles & permissions
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.7
Confidential attendee list
Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.1

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Group Chat option allows multiple people to have a conversation away from the main presentation
  • Integration with Microsoft Office allows easy usage of excel, PowerPoint and other MS programs
  • Easy calendar integration for Microsoft Outlook
  • Mobile interface is very easy and intuitive
Mark DiNallo | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 9.6
Based on 8 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.4
Based on 14 answers
Skype for Business is fairly user-friendly and has a good UI. It has strong audio and video conference call capabilities. It's easy to conduct meetings with various stakeholders across different locations and timezones. The chat and share a file or share my screen functions work seamlessly. If your company uses Office 365, then I would highly recommend it.
Anonymous | TrustRadius Reviewer

Support Rating

Abstract

Abstract 8.4
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 8.3
Based on 78 answers
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
Sarah Bandy | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business (formerly Lync), now part of Microsoft Teams 7.0
Based on 4 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.
Heather Hicks | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Skype for Business (formerly Lync), now part of Microsoft Teams

  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Randy Palmer | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business (formerly Lync), now part of Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Abstract
5.1
Skype for Business (formerly Lync), now part of Microsoft Teams
7.6

Likelihood to Renew

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
9.6

Usability

Abstract
7.0
Skype for Business (formerly Lync), now part of Microsoft Teams
8.4

Support Rating

Abstract
8.4
Skype for Business (formerly Lync), now part of Microsoft Teams
8.3

Implementation Rating

Abstract
Skype for Business (formerly Lync), now part of Microsoft Teams
7.0

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