What users are saying about
11 Ratings
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Top Rated
1093 Ratings
11 Ratings
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Score 10 out of 100

Basecamp

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Top Rated
1093 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Freedom CMS

The only thing I believe Accrisoft Freedom is not as well suited is for large e-commerce sites. Accrisoft Freedom actually has an E-commerce module and can do products and online sales, however if this is the majority of what your business does (or your clients' businesses), I would recommend an E-commerce focused CMS.
For almost all other circumstances I can think of though, I would recommend Accrisoft Freedom - ma and pa shops on up to a corporation.
Anonymous | TrustRadius Reviewer

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Feature Rating Comparison

Security

Freedom CMS
8.9
Basecamp
Role-based user permissions
Freedom CMS
8.9
Basecamp

Web Content Creation

Freedom CMS
7.6
Basecamp
WYSIWYG editor
Freedom CMS
7.7
Basecamp
Code quality / cleanliness
Freedom CMS
8.6
Basecamp
Admin section
Freedom CMS
8.0
Basecamp
Page templates
Freedom CMS
8.3
Basecamp
Library of website themes
Freedom CMS
4.3
Basecamp
Mobile optimization / responsive design
Freedom CMS
7.2
Basecamp
Publishing workflow
Freedom CMS
8.8
Basecamp
Form generator
Freedom CMS
7.8
Basecamp

Web Content Management

Freedom CMS
7.8
Basecamp
Content taxonomy
Freedom CMS
8.3
Basecamp
SEO support
Freedom CMS
7.8
Basecamp
Bulk management
Freedom CMS
7.4
Basecamp
Availability / breadth of extensions
Freedom CMS
7.7
Basecamp
Community / comment management
Freedom CMS
8.0
Basecamp

Project Management

Freedom CMS
Basecamp
7.8
Task Management
Freedom CMS
Basecamp
8.2
Resource Management
Freedom CMS
Basecamp
7.8
Gantt Charts
Freedom CMS
Basecamp
7.3
Scheduling
Freedom CMS
Basecamp
8.2
Workflow Automation
Freedom CMS
Basecamp
6.8
Team Collaboration
Freedom CMS
Basecamp
8.6
Support for Agile Methodology
Freedom CMS
Basecamp
7.6
Support for Waterfall Methodology
Freedom CMS
Basecamp
8.0
Document Management
Freedom CMS
Basecamp
7.9
Email integration
Freedom CMS
Basecamp
7.8
Mobile Access
Freedom CMS
Basecamp
8.4
Timesheet Tracking
Freedom CMS
Basecamp
7.3
Change request and Case Management
Freedom CMS
Basecamp
7.6
Budget and Expense Management
Freedom CMS
Basecamp
7.9

Professional Services Automation

Freedom CMS
Basecamp
7.7
Quotes/estimates
Freedom CMS
Basecamp
8.0
Invoicing
Freedom CMS
Basecamp
7.0
Project & financial reporting
Freedom CMS
Basecamp
8.1
Integration with accounting software
Freedom CMS
Basecamp
7.7

Pros

Freedom CMS

  • Hosting and maintenance is taken care of. Due to it being proprietary software, everything is built to work together.
  • Simple to use. Basic functionality for websites is built in without having to dig through thousands of potential options.
  • Development is straightforward...no backend languages required. So if someone wants a unique layout for a portfolio, it's very simple to add a new content type and build the new layout using basic html and css.
Anonymous | TrustRadius Reviewer

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Cons

Freedom CMS

  • Their preview setup for reviewing page changes prior to pushing them live is not good. You basically have to push things live to see how they will look, then go back and tweak it, while the changes in progress are live on the site. They need a sandbox, or a better preview feature within the backend so you dont have to keep pushing changes live to test out functionality.
  • Integration with outside tools is non existent. Instead of trying to force people to use their modules or features it would make much more sense to more easily integrate with leading tools in niche spaces.
  • The UI is pretty old. It could use a big refresh. Things like drag and drop builders and functionality should be standard these days. This is also a plus for non tech savvy users as it keeps their page structures to what works without letting people tinker. But if you want to tinker and be a higher end user Freedom isn't the best bet.
Chris Theisen | TrustRadius Reviewer

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Likelihood to Renew

Freedom CMS

Freedom CMS 1.0
Based on 1 answer
We switched to WordPress; it was out of my control.
Mark A. Buckawicki | TrustRadius Reviewer

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Usability

Freedom CMS

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Freedom CMS

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Support Rating

Freedom CMS

Freedom CMS 8.2
Based on 1 answer
This rating is based on personal experience only. I believe majority of people would say their support is top notch & 10/10. The only reason I am personally am giving it lower is because I consider my self a much more advanced user of Freedom than their typical Solution Provider developers. Because I am advanced, I troubleshoot my own issues pretty in-depth before I even contact Accrisoft support. Therefore sometimes I feel it takes longer to get the researched & specific answer I need vs. a simple support question would.
Anonymous | TrustRadius Reviewer

Basecamp

Basecamp 8.5
Based on 30 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Implementation Rating

Freedom CMS

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Alternatives Considered

Freedom CMS

In all honesty, we have been moving away from Accrisoft Freedom due to its lack of customizability. We as an agency generally prefer open source solutions since our client base primarily consists of those looking for a more custom solution that can be built off of in the future. While yes, these tend to need more care and attention, they have benefited us more.
Anonymous | TrustRadius Reviewer

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Return on Investment

Freedom CMS

  • This was the first CMS we had at our company so hard to say positive or negative impact.
  • Prior to this CMS there was a static site that html files had to be ftp to a company to have the site updated. So from that standpoint it made updating the site much less expensive.
  • Compared to a tool like Wordpress this is much more secure and easier to manage, but since we outsource that portion of it to the company that built the site we dont realize those gains.
Chris Theisen | TrustRadius Reviewer

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Pricing Details

Freedom CMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Freedom CMS Editions & Modules

Additional Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Freedom CMS
8.2
Basecamp
8.4

Likelihood to Renew

Freedom CMS
1.0
Basecamp
10.0

Usability

Freedom CMS
Basecamp
7.8

Reliability and Availability

Freedom CMS
Basecamp
10.0

Performance

Freedom CMS
Basecamp
7.3

Support Rating

Freedom CMS
8.2
Basecamp
8.5

Online Training

Freedom CMS
Basecamp
5.0

Implementation Rating

Freedom CMS
Basecamp
7.7

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