What users are saying about
56 Ratings
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Score 7.6 out of 100
7 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

WebEngage

Excellent is [WebEngage]; I like that it is straightforward and of excellent quality, honestly it has given me many benefits. You will like it because it helps me to encourage marketing management. We managed to integrate with several devices.
Michael Holzer | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Acquia Digital Experience Platform
WebEngage
9.2
Dynamic content
Acquia Digital Experience Platform
WebEngage
9.5
Ability to test dynamic content
Acquia Digital Experience Platform
WebEngage
9.5
Mobile optimization
Acquia Digital Experience Platform
WebEngage
9.0
Email deliverability reporting
Acquia Digital Experience Platform
WebEngage
8.0
List management
Acquia Digital Experience Platform
WebEngage
10.0
Triggered drip sequences
Acquia Digital Experience Platform
WebEngage
9.5

Lead Management

Acquia Digital Experience Platform
WebEngage
9.8
Lead nurturing
Acquia Digital Experience Platform
WebEngage
10.0
Automated sales alerts and tasks
Acquia Digital Experience Platform
WebEngage
9.5

Campaign Management

Acquia Digital Experience Platform
WebEngage
9.3
Calendaring
Acquia Digital Experience Platform
WebEngage
9.0
Event/webinar marketing
Acquia Digital Experience Platform
WebEngage
9.5

Reporting & Analytics

Acquia Digital Experience Platform
WebEngage
9.0
Dashboards
Acquia Digital Experience Platform
WebEngage
9.0
Standard reports
Acquia Digital Experience Platform
WebEngage
9.0
Custom reports
Acquia Digital Experience Platform
WebEngage
9.1

Platform & Infrastructure

Acquia Digital Experience Platform
WebEngage
9.5
API
Acquia Digital Experience Platform
WebEngage
9.5
Role-based workflow & approvals
Acquia Digital Experience Platform
WebEngage
9.5
Customizability
Acquia Digital Experience Platform
WebEngage
9.5
Integration with Salesforce.com
Acquia Digital Experience Platform
WebEngage
9.5

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

WebEngage

  • Ease in creating user journeys.
  • Easy implementation of APIs.
  • Good reporting dashboard and scheduling features.
  • Segmentation of the users is easy.
Rohit Asesh | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

WebEngage

  • The program has excellent fluidity; there are no errors that determine a bad image or reputation.
Michael Holzer | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

WebEngage

No score
No answers yet
No answers on this topic

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

WebEngage

Both WebEngage & CleverTap are equally good with some weighed advantages at both their ends. When it comes to an easy interface for user journey creation, CleverTap wins the race. When it comes to proper granularized segmentation skills, WebEngage takes a lead. I'd recommend WebEngage because of its extensive implementation capability and better use cases for segmentation and customizability.
Rohit Asesh | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

WebEngage

  • It has been exceptional to work with WebEngage with the ease needed in campaigns and lead generation; we have had excellent results in our objectives.
Michael Holzer | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WebEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.2
WebEngage
9.5

Likelihood to Renew

Acquia Digital Experience Platform
10.0
WebEngage

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