What users are saying about
132 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
96 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

  • Acronis Cyber Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
7.7

Barracuda Backup

77%
Acronis Cyber Backup ranks higher in 11/14 features

Universal recovery

9.1
91%
22 Ratings
8.6
86%
27 Ratings

Instant recovery

7.2
72%
21 Ratings
5.7
57%
30 Ratings

Recovery verification

8.3
83%
21 Ratings
7.8
78%
29 Ratings

Business application protection

7.5
75%
20 Ratings
8.7
87%
24 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
8.8
88%
31 Ratings

Incremental backup identification

6.6
66%
22 Ratings
8.3
83%
32 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.2
92%
33 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
8.3
83%
34 Ratings

Snapshots

8.6
86%
19 Ratings
5.4
54%
25 Ratings

Flexible deployment

8.2
82%
10 Ratings
5.7
57%
18 Ratings

Management dashboard

7.6
76%
15 Ratings
5.9
59%
20 Ratings

Platform support

9.1
91%
15 Ratings
8.0
80%
20 Ratings

Retention options

9.1
91%
14 Ratings
8.8
88%
20 Ratings

Encryption

9.4
94%
12 Ratings
9.0
90%
16 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 2 areas: Implementation Rating, Product Scalability
  • Barracuda Backup is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
7.3

Barracuda Backup

73%
34 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
10.0

Barracuda Backup

100%
2 Ratings

Usability

5.2

Acronis Cyber Backup

52%
3 Ratings
8.2

Barracuda Backup

82%
3 Ratings

Availability

Acronis Cyber Backup

N/A
0 Ratings
7.0

Barracuda Backup

70%
2 Ratings

Performance

Acronis Cyber Backup

N/A
0 Ratings
9.0

Barracuda Backup

90%
2 Ratings

Support Rating

4.3

Acronis Cyber Backup

43%
5 Ratings
9.5

Barracuda Backup

95%
12 Ratings

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
8.0

Barracuda Backup

80%
2 Ratings

Configurability

Acronis Cyber Backup

N/A
0 Ratings
8.0

Barracuda Backup

80%
1 Rating

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Barracuda Backup

N/A
0 Ratings

Ease of integration

Acronis Cyber Backup

N/A
0 Ratings
5.0

Barracuda Backup

50%
1 Rating

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings
7.0

Barracuda Backup

70%
1 Rating

Vendor post-sale

Acronis Cyber Backup

N/A
0 Ratings
8.0

Barracuda Backup

80%
1 Rating

Vendor pre-sale

Acronis Cyber Backup

N/A
0 Ratings
10.0

Barracuda Backup

100%
1 Rating

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review

Barracuda Networks, Inc.

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Read full review

Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review

Barracuda Networks, Inc.

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Read full review

Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Read full review

Barracuda Networks, Inc.

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Read full review

Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Barracuda Backup

Starting Price

Editions & Modules

Barracuda Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    Barracuda Networks, Inc.

    Love the units
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
    Read full review

    Barracuda Networks, Inc.

    The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
    Read full review

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review

    Barracuda Networks, Inc.

    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Read full review

    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    Barracuda Networks, Inc.

    Work on a backup agent for Mac OS X or any Apple OS.
    Read full review

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Barracuda Networks, Inc.

    I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Barracuda Networks, Inc.

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Barracuda Networks, Inc.

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Barracuda Networks, Inc.

    • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
    • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
    Read full review

    Add comparison