What users are saying about
4 Ratings
10 Ratings
4 Ratings
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Score 5 out of 100
10 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ActiveDEMAND

When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
Anonymous | TrustRadius Reviewer

DialogTech

DialogTech is well suited for franchise business models for both the franchisor and franchisee. For the franchisor, we have great insight into all of the calls that are happening for all locations. We can see what channels are driving the most high-quality calls and where we are seeing areas of opportunity. We utilize this data to coach our franchisees and digital agencies on where to spend more digital dollars and where to pull back from.
Janae Helst | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveDEMAND
9.5
DialogTech
WYSIWYG email editor
ActiveDEMAND
9.2
DialogTech
Dynamic content
ActiveDEMAND
9.6
DialogTech
Ability to test dynamic content
ActiveDEMAND
9.6
DialogTech
Landing pages
ActiveDEMAND
9.0
DialogTech
A/B testing
ActiveDEMAND
9.6
DialogTech
Mobile optimization
ActiveDEMAND
9.6
DialogTech
Email deliverability reporting
ActiveDEMAND
9.6
DialogTech
List management
ActiveDEMAND
9.2
DialogTech
Triggered drip sequences
ActiveDEMAND
9.6
DialogTech

Lead Management

ActiveDEMAND
9.0
DialogTech
Lead nurturing
ActiveDEMAND
9.6
DialogTech
Lead scoring and grading
ActiveDEMAND
9.0
DialogTech
Data quality management
ActiveDEMAND
8.6
DialogTech
Automated sales alerts and tasks
ActiveDEMAND
8.6
DialogTech

Campaign Management

ActiveDEMAND
9.4
DialogTech
Calendaring
ActiveDEMAND
9.6
DialogTech
Event/webinar marketing
ActiveDEMAND
9.2
DialogTech

Social Media Marketing

ActiveDEMAND
8.6
DialogTech
Social sharing and campaigns
ActiveDEMAND
8.6
DialogTech
Social profile integration
ActiveDEMAND
8.6
DialogTech

Reporting & Analytics

ActiveDEMAND
9.2
DialogTech
Dashboards
ActiveDEMAND
8.8
DialogTech
Standard reports
ActiveDEMAND
9.2
DialogTech
Custom reports
ActiveDEMAND
9.6
DialogTech

Platform & Infrastructure

ActiveDEMAND
9.6
DialogTech
API
ActiveDEMAND
9.0
DialogTech
Role-based workflow & approvals
ActiveDEMAND
9.0
DialogTech
Customizability
ActiveDEMAND
9.6
DialogTech
Integration with Salesforce.com
ActiveDEMAND
10.0
DialogTech
Integration with Microsoft Dynamics CRM
ActiveDEMAND
10.0
DialogTech
Integration with SugarCRM
ActiveDEMAND
10.0
DialogTech

Pros

ActiveDEMAND

  • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
  • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
  • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
Kelly Hicks | TrustRadius Reviewer

DialogTech

  • It is reliable and never goes down.
  • The reporting is simple to use and provides the right data.
  • The customer service is great, they always answer the phone.
Gregg Towsley | TrustRadius Reviewer

Cons

ActiveDEMAND

  • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
  • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
  • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
  • I also wish the reports autorefreshed more frequently.
  • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
  • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
Anonymous | TrustRadius Reviewer

DialogTech

  • Improving the reporting to include graphic displays/data visualization natively rather than exporting to Excel.
  • Customize call length reporting and filtering. Options now are <1 minute, 1-5 minutes, etc. But < 2 minutes is a better option because it takes a minute just to get through prompts and listen to a voicemail greeting.
Mike McPeak | TrustRadius Reviewer

Likelihood to Renew

ActiveDEMAND

No score
No answers yet
No answers on this topic

DialogTech

DialogTech 5.0
Based on 1 answer
The only reason we would not use IfByPhone again is if our resellers do not need another IVR Solution.
Joshua McCloskey | TrustRadius Reviewer

Support Rating

ActiveDEMAND

No score
No answers yet
No answers on this topic

DialogTech

DialogTech 8.0
Based on 2 answers
They were typically easy to deal with, and solved our issues quickly, especially later in our use time. In the beginning, it was sometimes difficult to get a fast resolution because the nature of our problems resided in partnerships that they had with vendors for telecom routes.
Jacob Beckstead, MBA PCM | TrustRadius Reviewer

Alternatives Considered

ActiveDEMAND

Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
Kelly Hicks | TrustRadius Reviewer

DialogTech

DialogTech has more pricing options. The onboarding process flows very smoothly and professionally. Their interface is very user-friendly and they offer continuous support via their communication channel and resources provided. The setup is very easy and fast to get going with. I am very content with their current solutions overall.
Jorge Peralta | TrustRadius Reviewer

Return on Investment

ActiveDEMAND

  • Simplified email marketing and event management
  • Better tracking of leads
  • Better intelligence about which initiatives are working well and where future opportunities lie
  • Less reliant on IT department/third party to execute our online marketing
Anonymous | TrustRadius Reviewer

DialogTech

  • Overall they offer a good service at a fair price
  • Their reverse look-up fees are to high limiting the amount of call data collected
George Laucirica | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveDEMAND

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ActiveDEMAND Editions & Modules

Edition
Call Tracking$31
Email Marketer$72
Small Business Marketer$692
Corporate Marketer$1992
Agency Marketer$7992
  1. Per Phone Number/mth
  2. Per Month [Unlimited Users]
Additional Pricing Details

DialogTech

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DialogTech Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveDEMAND
9.6
DialogTech
8.7

Likelihood to Renew

ActiveDEMAND
DialogTech
5.0

Support Rating

ActiveDEMAND
DialogTech
8.0

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