What users are saying about
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40 Ratings
9 Ratings

Acuity Scheduling

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40 Ratings
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Score 9.1 out of 101
9 Ratings
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Score 9 out of 101

Likelihood to Recommend

Acuity Scheduling

Acuity Scheduling is perfect for any organization who needs to set appointments. It's particularly effective for booking sales conversations because you can send follow-ups with authority content as well as reminders to reduce the number of no-shows.I don't think it would be the best choice for an organization looking to schedule internal meetings where a lot of people need to be able to book or confirm the same time works for all of them for the meeting. Acuity by nature removes available times once a single person has booked that appointment slot.
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ScheduleOnce

ScheduleOnce is well suited for larger teams with multiple calendars. If you don't need every bell and whistle, it's likely that you'll find an alternative with a similar feature set at a lower price. However, if you have complex organizational needs, it's harder to find a better tool than ScheduleOnce.
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Pros

Acuity Scheduling

  • Customer service is knowledgeable, personalized, prompt, thorough, and friendly
  • Customization for the way we use it
  • Integration with other programs
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ScheduleOnce

  • It's the market leader, so they have a strong incentive to stay on the cutting edge
  • Extremely robust feature set
  • Good with larger organizations; can handle multiple employees and calendars.
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Cons

Acuity Scheduling

  • The FREE version doesn't sync with Google calendar anymore. That's a shame!
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ScheduleOnce

  • ScheduleOnce has had significant upgrades recently and now meets all of my needs
Nicola (Nicki) Morris profile photo

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
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ScheduleOnce

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 9.6
Based on 3 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
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ScheduleOnce

No score
No answers yet
No answers on this topic

Support

Acuity Scheduling

Acuity Scheduling 7.0
Based on 1 answer
It's online only; no phone support.
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ScheduleOnce

No score
No answers yet
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Alternatives Considered

Acuity Scheduling

Before, I was manually scheduling appointments into my Google calendar. Now, it's all done through the site. No more back and forth conversations about: Does this date work for you? What about this date? This time or that time? etc. My client can see all my availability and set their own appointment. It saves so much time and is so hassle free!
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ScheduleOnce

ScheduleOnce user interface and set up was easier than in Calendly. Also ScheduleOnce was able to connect to my iCloud calendar - most other similar applications could not do this (also better pricing for my needs).
Nicola (Nicki) Morris profile photo

Return on Investment

Acuity Scheduling

  • Acuity Scheduling has allowed me to save time to book appointments with clients so that there is no need for back and forth emails, and all is automated.
  • Acuity Scheduling has allowed me to create new packages of sessions, and have the different offers all nicely lined up in my Acuity Scheduling shop.
  • Acuity Scheduling has allowed me to streamline my booking process, and include functionalities such as forms to fill in and submit before a call, email reminders, files attachments.
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ScheduleOnce

  • Improved efficiency - no longer waste time trying to find available time to book meetings
  • Positive impact on business reputation
  • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
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Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ScheduleOnce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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