What users are saying about
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Top Rated
55 Ratings
11 Ratings

Acuity Scheduling

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Top Rated
55 Ratings
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Score 9.3 out of 100
11 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Acuity Scheduling

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.
Meredith Brough | TrustRadius Reviewer

ScheduleOnce

ScheduleOnce is well suited for larger teams with multiple calendars. If you don't need every bell and whistle, it's likely that you'll find an alternative with a similar feature set at a lower price. However, if you have complex organizational needs, it's harder to find a better tool than ScheduleOnce.
Anonymous | TrustRadius Reviewer

Pros

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore | TrustRadius Reviewer

ScheduleOnce

  • Booking page is easy to set up and use
  • Many options as to the types of meetings/appointments that can be booked
  • Improves my efficiency! Easy to send the booking link to colleagues, prospects, etc. have them select the most appropriate date and time to meet
  • Enhances the professionalism of my business
Nicola (Nicki) Morris | TrustRadius Reviewer

Cons

Acuity Scheduling

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss | TrustRadius Reviewer

ScheduleOnce

  • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
  • The Salesforce connector pricing is a bit steep.
  • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
Austin Schmidt | TrustRadius Reviewer

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

ScheduleOnce

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 9.0
Based on 5 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

ScheduleOnce

No score
No answers yet
No answers on this topic

Support

Acuity Scheduling

Acuity Scheduling 8.7
Based on 13 answers
Support is great. You get an email response by the next business day. Not only are they helpful, but they are also funny and kind as well. I'm on a grandfathered plan that is free, but they even help me out with answers to my occasional questions. This has been consistent even after being acquired by Squarespace.
Christy Price | TrustRadius Reviewer

ScheduleOnce

No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling

Overall, the cost, ease of use, and setup were all above average with Acuity. I tried many different programs (some not listed as a comparison) but I was very happy with Acuity and am glad we stuck with it.
Anonymous | TrustRadius Reviewer

ScheduleOnce

Calendly is very simple, and fine for one person. Another option, Get Omnify, does very well for brick and mortar businesses and has some advanced features, but at the time there was nothing else that was as capable as ScheduleOnce, which is why we chose it, and why the organization continues to use it despite its price.
Anonymous | TrustRadius Reviewer

Return on Investment

Acuity Scheduling

  • I often get comments from my clients about how easy it was to schedule with me. This has usually allowed me to close a sale.
  • Using Acuity Scheduling has allowed me to make the most of my time and book more clients.
Heather Herring | TrustRadius Reviewer

ScheduleOnce

  • Improved efficiency - no longer waste time trying to find available time to book meetings
  • Positive impact on business reputation
  • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
Nicola (Nicki) Morris | TrustRadius Reviewer

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ScheduleOnce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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