Acumatica vs. Sage Accounting

I'm so new to it. I mean it has a lot of capabilities. So I'm used to working with Infor products, so I'm used to large ERP systems and I haven't seen anything that makes me question Acumatica. It seems like I can customize anything and have the system to do what I need. So I mean that's one advantage point why we selected Acumatica is because it can be tailored to our business and to what we need and the way we want to do it

Incentivized

It suits us very well. I would like the mobile phone app to be easier to use to quickly create an invoice or mark a customer's payment. Statement Runs have massively reduced the amount of time we need to spend on the task. Being paperless has been brilliant for our carbon footprint.

Incentivized

• Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
• Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.

Incentivized

• Bank integration - being able to extract banking transaction into Sage Accounting.
• Allocation rules - transactions are auto-allocated once allocation rules have been set up. This is a great time-saver.
• Flexibility - the ability to view transactions, click on them to the allocation point and rectifying if required saves having to create journals, and therefore time. General ledgers therefore stay cleaner and more user-friendly.

Incentivized

• Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.

Incentivized

• I find it difficult to record journals in cloud accounting. Maybe I just don’t have the knowledge.
• It’s important to export all unrecorded sync bank transactions to Excel to send to clients to explain the payment receipts before being posted. This function is not available on the cloud and makes life harder, having to call out the transactions to clients over the phone.

Incentivized

We aren’t going to switch at this point! It’s a great system and we are looking forward to realizing the full potential of the system once we can find a VAR who has a bench that can support us.

Incentivized

I could not live without Sage Accounting, it has become an integral part of my everyday. The more I have used Sage Accounting the more I have fallen in love with it. I am excited to be part of this ever-evolving accounting system that has grown from strength to strength, making life easier is something Sage does so well.

Most "things" are intuitive which makes the software nice. A few other "things" make no sense and come from a programmers mind, not a users experience.

Incentivized

Sage Accounting is built for the business owner/user and not the accountant, it therefore guides the user and thus detailed accounting knowledge and experience is not a necessarily a prerequisite . It offers a monthly price and therefore no significant up front spend and it tailorable to your business with useful dashboards that again you can tailor to instantly see what's important to you.

Sage always works, it has 2 or 3 times in the past, bombed out and that at crucial moments like on month end when statements need to go out to customers, VAT needs to be submitted and financials deadlines however, it is not a regular issue and has not happened in a long time. I understand that things break, accidents happen and unforeseeable issues appear out of nowhere, as long as it is fixed and measures are put in place that it doesn't happen again. And Sage has done that, they have apologised and ensured it doesn't happen again. Errors will happen again in the future, and I am sure that Sage will handle it swiftly as their customers always comes first. Moving to another company is not an option when something like this happens, it happens to other companies too.

Incentivized

there have been some performance issues

Incentivized

Sage Accounting work quickly and performs well, I have never had an issue with it running slow. It integrates with other software swiftly, so no waiting for the screen to load. Error messages are only something I have had when I have done something wrong.

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

The support is world class - never ever during 30 plus years in business I have received such helpful, knowledgeable and genuine support as I have from Sage. At Sage people matter and i can chat to someone safe in the knowledge that they will actually listen and assist. This also backed up by huge online portfolio of help and resources

Staff are always friendly, and patient, always work at a speed that suits you. You are never rushed, and In only a short time they seem to be able to help you make great strides. It has been a pleasure not a chore, learning how SAGE Accounting works and benefits me and the company.

I find the online training was very informative and they answered all my questions. I am also certified in Sage One and provided online training in the program which I have set up several people on and they love how it keeps them organized.

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

The clients' business owner worked with Sage on implementation before I began working for them. After consultation with them it is clear the process was quickly performed and without complication. The key takeaway was that Sage is seen as a partner to the business. That said, it was always necessary to engage with an accountant such as myself to extract the best out of the software.

Well, we decided to go with Acumatica and I believe it was a really good decision. The VAR was a big part of that as well because of their insights and knowledge, but I just felt Acumatica was the right fit for us in size and it had the capabilities we needed, but it also wasn't overkill.

Incentivized

Sage was just easier for me to use and more familiar for my staff, who had some experience with enterprise versions of Sage in the past. It became a no-brainer when I made the final decision about which package to go with.

Incentivized

The pricing structure is fair and offers good value for money. The billing is done through their online system and you can access your bills at any time. Most contacts only require 30 days' notice, so no need to feel tied in, although I can't imagine why you would want to leave Sage.

You can use Sage in your company for various aspects/positions such as bookkeepers, invoicing clerks, accountant, purchasing etc. Everyone can have their own user login and permissions can be set that specific people can do specific jobs without being able to access other peoples progress or accounts of the company.

Incentivized

Sage has always been extremely professional, and they continue to be professional in their dealings with me.

• Definitely positive because we're able to give data to the end users much quicker. Were they able to make more accurate and timely financial decisions and kind of know where they're at, and how much money do I have left to spend for the month? Things like that. And our CFO is able to utilize the data more quickly.

Incentivized

• Sage Accounting enables us to make quick and easy cash flow management decisions - having the dashboard on the screen gives us an immediate picture to how cash flow has been over the last few days, and the forecast dashboard allows us to better predict it to make better decisions