What users are saying about
8 Ratings
8 Ratings
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Score 3.9 out of 101
63 Ratings
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Score 7.3 out of 101

Likelihood to Recommend

AdMob

As for technology and implementation... I think they are superb. But in today's world you can't go around doing whatever you want to stroke your own ego. You have to care for your clients & communicate with them. AdMob loses all respect there. I understand banning those illegal click farm guys in Asia/Africa, but banning a developer in Europe who has nothing to do with click farms, and then refraining to verify their own data collection is absolutely nauseating.
Yohan Wadia profile photo

Webtrends Analytics

The On Premises product requires dedicated hardware and software resources. All versions require careful planning, setup and implementation to get reports which go beyond hits and visits
Mitchell Teixeira profile photo

Pros

AdMob

  • Well it works really well.
  • No complaints about their technical backing.
  • They do take the pain so your implementation is fairly easy.
Yohan Wadia profile photo

Webtrends Analytics

  • Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
  • Great control over custom reports, custom dimensions and metrics
  • Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
Mitchell Teixeira profile photo

Cons

AdMob

  • Theyre customer service is by far the worst ever.
  • They have to stop banning user accounts for no reason. They have been wrong on so many counts, it just will make you wonder which primary school student is giving them info to make such horrendous decisions.
  • Their high handedness is handling cases, they keep giving copy paste client servicing replies, won't own up to it being their fault, and leave you in a lurch absolutely unbothered. This is a black spot on Google.
  • They keep sending you emails with warnings about stuff you haven't even dreamed of doing. Saying absolutely shady stuff like "asking your family to click on ads for you is an invalid activity" What will I earn out of that, 25cents after a 1000clicks? Do you think my 80yr old granny has the energy to keep clicking something for 1000times?
  • They never have the courage to accept they've made a mistake and they may have collected some invalid data without considering all of the circumstances. And if you try to draw their attention to that, they give you a deaf ear. It is really sad, for such an amazing product. The attitude sucks big time.
Yohan Wadia profile photo

Webtrends Analytics

  • In the past 2 years that I have been using Webtrends there was very little support and services/faq available online, which I've just noticed that they have started to address, which is great to see. For example, when I had a question on how Webtrends defines a certain site metric, they didn't even have a dictionary or reference guide online to help.
  • Customer service in general has been in issue for our agency in regards to response time to questions/troubleshooting and following through on client requests.
  • We have found that local market reporting can be limiting when you want to segment the data a lot further.
Lindsay Buescher profile photo

Likelihood to Renew

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 5.4
Based on 25 answers
We heavily utilize the Analytics features, and for our purposes the On-Demand Analytics product is a good value, so there would need to be a compelling reason to switch to another vendor. Streams is a unique product and is particularly attractive due to its lack of overhead from a user experience and implementation standpoint.
Adam Krause profile photo

Usability

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 5.4
Based on 7 answers
Webtrends has enough out-of-box dimensions that can be used right away to build out a fairly robust aggregate analytics program. Support is generally responsive.
Adam Krause profile photo

Reliability and Availability

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 9.0
Based on 4 answers
It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
No photo available

Performance

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 8.2
Based on 3 answers
The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
Adam Krause profile photo

Support

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 8.8
Based on 8 answers
WebTrends day-to-day tech support is generally very good, and they are also good with escalating issues when necessary.
Adam Krause profile photo

In-Person Training

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 9.7
Based on 3 answers
The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
Adam Krause profile photo

Online Training

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 9.0
Based on 4 answers
Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
Adam Krause profile photo

Implementation

AdMob

No score
No answers yet
No answers on this topic

Webtrends Analytics

Webtrends Analytics 9.9
Based on 5 answers
Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
Mitchell Teixeira profile photo

Alternatives Considered

AdMob

Better rates
Reply very often.
No fake copy paste customer service.
No high handedness in handling cases, they always listen.. And then make decisions, they never brand you a self clicker and ban your account when you are innocent
Yohan Wadia profile photo

Webtrends Analytics

Compared to WebTrends, Google Analytics has a slicker interface, provides live site usage data, and is easier to jump into with basic usage. These days users expect to be able to create their own reports as needed, rather than have an "expert" do it for them. They are used to instant gratification, and WebTrends does not lend itself to that outlook.So far, our need to analyze raw log files disqualifies Google Analytics completely. When that need disappears (which it will in the next year or so, after the legacy sites are retired), our company decision-makers will probably choose to drop WebTrends in favor of Google Analytics.
Mary Kay Scott profile photo

Return on Investment

AdMob

  • Before I got into it my other friends told me there are way better Ad providers. But being a Google fan I still signed up.
  • Now I remember writing to AdMob, requesting them to give me earning rates... But they never replied. So zero return on investment. They just keep you guessing.
Yohan Wadia profile photo

Webtrends Analytics

  • Since we started using Webtrends - knowing that the reporting is accurate - this has had an impact on the reliability of our data analysis where stakeholders are concerned, giving them more confidence in making decisions based on the data.
  • This is only negative in terms of workload, but now that more people in the business are aware of what Webtrends is capable of, there are now many more requests for detailed analysis and I'm now finding myself training other colleagues in using it!
No photo available

Pricing Details

AdMob

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webtrends Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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