Adobe Business Catalyst (Discontinued) vs. BetterCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Business Catalyst (Discontinued)
Score 8.0 out of 10
N/A
Adobe Business Catalyst is an all-in-one cloud-hosted system for building and managing web content and online stores. It has a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It is scheduled to be shutdown in 2021.
$10
per month
BetterCommerce
Score 8.3 out of 10
N/A
BetterCommerce is a headless commerce software platform for mid-market retailers who have outgrown their technology investments and would rather solve their pain points adopting a modular based approach as opposed to re-platforming, from the company of the same name headquartered in London.N/A
Pricing
Adobe Business Catalyst (Discontinued)BetterCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Business Catalyst (Discontinued)BetterCommerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Business Catalyst (Discontinued)BetterCommerce
Top Pros
Top Cons
Features
Adobe Business Catalyst (Discontinued)BetterCommerce
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Adobe Business Catalyst (Discontinued)
6.6
15 Ratings
14% below category average
BetterCommerce
-
Ratings
WYSIWYG email editor2.313 Ratings00 Ratings
Dynamic content9.015 Ratings00 Ratings
Ability to test dynamic content7.911 Ratings00 Ratings
Landing pages7.011 Ratings00 Ratings
A/B testing7.05 Ratings00 Ratings
Mobile optimization8.013 Ratings00 Ratings
Email deliverability reporting8.126 Ratings00 Ratings
List management3.013 Ratings00 Ratings
Triggered drip sequences6.88 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Adobe Business Catalyst (Discontinued)
1.7
11 Ratings
121% below category average
BetterCommerce
-
Ratings
Lead nurturing1.711 Ratings00 Ratings
Lead scoring and grading2.28 Ratings00 Ratings
Data quality management1.49 Ratings00 Ratings
Automated sales alerts and tasks1.610 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Adobe Business Catalyst (Discontinued)
2.3
11 Ratings
106% below category average
BetterCommerce
-
Ratings
Calendaring2.410 Ratings00 Ratings
Event/webinar marketing2.39 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Adobe Business Catalyst (Discontinued)
8.2
9 Ratings
9% above category average
BetterCommerce
-
Ratings
Social sharing and campaigns7.87 Ratings00 Ratings
Social profile integration8.68 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Adobe Business Catalyst (Discontinued)
7.0
15 Ratings
3% below category average
BetterCommerce
-
Ratings
Dashboards8.015 Ratings00 Ratings
Standard reports7.015 Ratings00 Ratings
Custom reports6.012 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Business Catalyst (Discontinued)
6.6
14 Ratings
8% below category average
BetterCommerce
-
Ratings
API7.911 Ratings00 Ratings
Role-based workflow & approvals7.014 Ratings00 Ratings
Customizability6.013 Ratings00 Ratings
Integration with Salesforce.com5.52 Ratings00 Ratings
Best Alternatives
Adobe Business Catalyst (Discontinued)BetterCommerce
Small Businesses
monday marketer
monday marketer
Score 9.1 out of 10
Webgility
Webgility
Score 8.7 out of 10
Medium-sized Companies
monday marketer
monday marketer
Score 9.1 out of 10
Algolia
Algolia
Score 8.5 out of 10
Enterprises
Kentico Xperience
Kentico Xperience
Score 8.8 out of 10
Algolia
Algolia
Score 8.5 out of 10
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User Ratings
Adobe Business Catalyst (Discontinued)BetterCommerce
Likelihood to Recommend
6.0
(21 ratings)
8.3
(3 ratings)
Likelihood to Renew
9.4
(10 ratings)
-
(0 ratings)
Usability
9.7
(4 ratings)
-
(0 ratings)
Availability
9.0
(8 ratings)
-
(0 ratings)
Performance
8.2
(2 ratings)
-
(0 ratings)
Support Rating
8.9
(10 ratings)
-
(0 ratings)
Online Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.6
(6 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Business Catalyst (Discontinued)BetterCommerce
Likelihood to Recommend
Adobe
The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Read full review
BetterCommerce
BetterCommerce can be a bit complicated to understand the scope of for an ecommerce brand, but the implementation is simple upon signing up. What really matters is the results that have came about in terms of conversions from customer engagement, orders, and also views of the product marketplace. I like that SEO is included and data is omnichannel meaning we can see all of our brand's sales channels for the most data driven decisions.
Read full review
Pros
Adobe
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Read full review
BetterCommerce
  • Currency Option
  • Initial Step of inventory and Scaling
  • Managing multiple store at once
Read full review
Cons
Adobe
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
Read full review
BetterCommerce
  • Bit hard to understand the features at first glance
Read full review
Likelihood to Renew
Adobe
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Read full review
BetterCommerce
No answers on this topic
Usability
Adobe
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Read full review
BetterCommerce
No answers on this topic
Reliability and Availability
Adobe
very few issues with availability
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BetterCommerce
No answers on this topic
Performance
Adobe
Very few issues
Read full review
BetterCommerce
No answers on this topic
Support Rating
Adobe
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
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BetterCommerce
No answers on this topic
Online Training
Adobe
bcgurus.com kiyuco
Read full review
BetterCommerce
No answers on this topic
Implementation Rating
Adobe
Pretty easy to do
Read full review
BetterCommerce
No answers on this topic
Alternatives Considered
Adobe
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
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BetterCommerce
We selected BetterCommerce for its 100% API-first philosophy. We were able to integrate it without changing our stack and customize our online store.
Read full review
Scalability
Adobe
It's easy to build small sites or large sites and there is lots of templating.
Read full review
BetterCommerce
No answers on this topic
Return on Investment
Adobe
  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
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BetterCommerce
  • Increased the Sales with Online Platform
  • Increased customer awareness about the product.
  • Required knowledge of the technical aspect.
Read full review
ScreenShots