Adobe Business Catalyst (Discontinued) vs. Cascade CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Business Catalyst (Discontinued)
Score 8.2 out of 10
N/A
Adobe Business Catalyst was a cloud-hosted system for building and managing web content and online stores with a built-in CRM framework in addition to sales, service, and marketing features including eCommerce and Email Marketing tools. It has been end of life (EOL) since 2020.
$10
per month
Cascade CMS
Score 7.4 out of 10
N/A
Cascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, including higher education, government, healthcare, and technology. Included is Clive, an engagement and real-time personalization tool for collecting information and using it to craft personalized…N/A
Pricing
Adobe Business Catalyst (Discontinued)Cascade CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Business Catalyst (Discontinued)Cascade CMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Adobe Business Catalyst (Discontinued)Cascade CMS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Adobe Business Catalyst (Discontinued)Cascade CMS
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Adobe Business Catalyst (Discontinued)
6.6
14 Ratings
15% below category average
Cascade CMS
7.1
13 Ratings
8% below category average
API7.911 Ratings7.012 Ratings
Internationalization / multi-language00 Ratings7.37 Ratings
Security
Comparison of Security features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Cascade CMS
8.0
19 Ratings
2% below category average
Role-based user permissions00 Ratings8.019 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Cascade CMS
7.1
19 Ratings
8% below category average
WYSIWYG editor00 Ratings6.119 Ratings
Code quality / cleanliness00 Ratings6.018 Ratings
Admin section00 Ratings8.019 Ratings
Page templates00 Ratings9.017 Ratings
Library of website themes00 Ratings5.52 Ratings
Mobile optimization / responsive design00 Ratings7.015 Ratings
Publishing workflow00 Ratings9.019 Ratings
Form generator00 Ratings6.47 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Adobe Business Catalyst (Discontinued)
-
Ratings
Cascade CMS
6.9
18 Ratings
7% below category average
Content taxonomy00 Ratings8.013 Ratings
SEO support00 Ratings7.014 Ratings
Bulk management00 Ratings9.014 Ratings
Availability / breadth of extensions00 Ratings6.011 Ratings
Community / comment management00 Ratings4.85 Ratings
Best Alternatives
Adobe Business Catalyst (Discontinued)Cascade CMS
Small Businesses
Divi
Divi
Score 9.9 out of 10
Divi
Divi
Score 9.9 out of 10
Medium-sized Companies
Image Relay
Image Relay
Score 9.5 out of 10
Image Relay
Image Relay
Score 9.5 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
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User Ratings
Adobe Business Catalyst (Discontinued)Cascade CMS
Likelihood to Recommend
6.0
(21 ratings)
9.9
(44 ratings)
Likelihood to Renew
9.4
(10 ratings)
9.1
(26 ratings)
Usability
9.7
(4 ratings)
9.1
(4 ratings)
Availability
9.0
(4 ratings)
6.7
(4 ratings)
Performance
8.2
(1 ratings)
8.0
(1 ratings)
Support Rating
8.6
(5 ratings)
9.1
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
8.6
(2 ratings)
5.0
(1 ratings)
Implementation Rating
9.6
(3 ratings)
9.1
(4 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.0
(1 ratings)
Product Scalability
9.0
(2 ratings)
5.0
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
6.0
(1 ratings)
Vendor pre-sale
8.2
(1 ratings)
5.0
(1 ratings)
User Testimonials
Adobe Business Catalyst (Discontinued)Cascade CMS
Likelihood to Recommend
Discontinued Products
The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
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Hannon Hill
Cascade Server is well suited with it's WYSIWYG editor being better than most editors that I have used in other systems. In context, editing makes adding content easy compared to the last CMS I used where you had to wing it and view the page outside of the CMS to see if it was correct. The ability mix HTML, CSS, and the Script of your choice anywhere and with ease.
The scenarios were Cascade Server is less appropriate would be in the use of compilers or programs like Visual studio. You need to go out of Cascade Server and go to other environments to perform tasks and then copy the result to Cascade Server. You can write directly in Cascade Server, but it's easier to do in and editor that is specific to a function.
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Pros
Discontinued Products
  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
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Hannon Hill
  • Cascade CMS makes no assumptions about your content. Templates control how the content gets displayed.
  • Workflows are intuitive and allow for one or more people to review content before it is published.
  • The published site is static (no database connection) which allows for faster page loads and reduced risk of attack.
Read full review
Cons
Discontinued Products
  • Multi Client Management: The dashboard for managing multiple clients as a reseller is a little difficult to get to. There is also no very easy way for me to manage multiple clients at once. I have to log into and out of individual client accounts to do billing or management.
  • Lack of Server support: There are certain server protocols and languages that are not supported using BC. For example I cannot build a custom php database and upload to BC. I am required to use their tools.
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Hannon Hill
  • Cascade CMS is not an out-of-the-box pre-built system that you can install, turn on and expect to be serving sites and pages on day one. It's not a blogging system like WordPress, or a drag-and-drop system like SquareSpace (both of which I've used for their own purposes). You need to have someone tasked with management and system administration – and if you implement the on-premise self-hosted version, you ought to have several people. We have the university's IT shop handling infrastructure (server hardware, containers, clustering, operating systems, load-balancing, DNS, database servers, NAS/SAN drives), our Web & Design team managing Cascade CMS (system settings, sites, templates, permissions) and managers coordinating each respective academic unit (A&S, business, education, law, marine science).
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Likelihood to Renew
Discontinued Products
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
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Hannon Hill
Changing systems would require too much effort. Our institution is using Cascade Server, WordPress and Drupal but we only serve 2200 students so we have 1 too many content management systems. Reflecting on current technical resources we would like to drop down to 2. This effort hasn't moved forward because of the extensive work required to migrate content and train users in a new system.
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Usability
Discontinued Products
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
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Hannon Hill
Cascade CMS is completely usable on mobile devices, we can train our content editors in a single 2-hour session, and we support 1,000 users with a very small team.
There is a level of complexity for the system administrators, site managers and web programmers who implement templates and content types. But the complexity is neither arbitrary nor inconsistent – and once learned provides a powerful environment within which we can develop robust sites that are beautiful and powerful, yet easy for our content editors to manage.
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Reliability and Availability
Discontinued Products
very few issues with availability
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Hannon Hill
Amazing customer service and VERY customizable.
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Performance
Discontinued Products
Very few issues
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Hannon Hill
Does a great job.
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Support Rating
Discontinued Products
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
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Hannon Hill
They have always regarded any question or problem we encountered as very important. We have never felt that they ignore or downplay any issue and not once has anything been left unresolved. They also hold an annual conference where users are invited to attend and share their experiences and wisdom with the entire Cascade community. And with the care and support the provide, we all feel a part of that community.
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In-Person Training
Discontinued Products
No answers on this topic
Hannon Hill
Training was helpful.
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Online Training
Discontinued Products
bcgurus.com kiyuco
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Hannon Hill
Still needed that physical help
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Implementation Rating
Discontinued Products
Pretty easy to do
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Hannon Hill
The key to any CMS implementation is PLAN, PLAN, PLAN. Proper planning with Cascade can increase your satisfaction exponentially once the site migration/creation is complete. When all is said and done, your implementation can make your site run like a Yugo or Maserati. Be smart and deliberate in your decisions. Drive the Maserati. It is already paid for.
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Alternatives Considered
Discontinued Products
As far as the CMS for BC goes, there is none out there that compares. In the past we have utilized Joomla, Wordpress, Mambo, Drupal, Concrete 5 and others. None of them were as easy to use and train on that Adobe's Business Catalyst. Our alternative to BC is WordPress when our clients want a less expensive solution. For the most part that works OK but we have had issues with plugin incompatibility among other issues. We lost at least two clients because of similar issues. The other great part about BC's solution is that we can still work with our favorite site creation tool - Dreamweaver. The whole process continues to be more and more simplified with added features to the system. No other solution (that we've found) offers such an easy way to create custom web sites that are easily editable by our clients.
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Hannon Hill
We selected Cascade server seven years ago, and the CMS environment at the time was clearly different than it is today. We decided to go with a vendor solution rather than a free solution because the long term cost in hosting a free solution is not, in fact, free; we've found Cascade to have been an excellent choice for us.
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Scalability
Discontinued Products
It's easy to build small sites or large sites and there is lots of templating.
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Hannon Hill
I used it only a few times.
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Return on Investment
Discontinued Products
  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
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Hannon Hill
  • Initially, ROI was positive - because we completely redesigned the website when we implemented Cascade.
  • Over time, the inability to keep up with the latest interactive tools has reduced visitors time on site.
  • Also over time, the difficulty of use has led to less buy-in by backend users, leading to outdated pages, little timely information, and lower visitors.
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