What users are saying about
58 Ratings
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Score 7.8 out of 101
22 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Umbraco CMS

Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.
Debbie Marshall profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Umbraco CMS
WYSIWYG email editor
Adobe Business Catalyst
2.5
Umbraco CMS
Dynamic content
Adobe Business Catalyst
9.0
Umbraco CMS
Ability to test dynamic content
Adobe Business Catalyst
7.6
Umbraco CMS
Landing pages
Adobe Business Catalyst
6.7
Umbraco CMS
A/B testing
Adobe Business Catalyst
7.0
Umbraco CMS
Mobile optimization
Adobe Business Catalyst
8.0
Umbraco CMS
Email deliverability
Adobe Business Catalyst
8.1
Umbraco CMS
List management
Adobe Business Catalyst
3.2
Umbraco CMS
Triggered drip sequences
Adobe Business Catalyst
6.8
Umbraco CMS

Lead Management

Adobe Business Catalyst
1.8
Umbraco CMS
Lead nurturing
Adobe Business Catalyst
1.8
Umbraco CMS
Lead scoring and grading
Adobe Business Catalyst
2.2
Umbraco CMS
Data quality management
Adobe Business Catalyst
1.5
Umbraco CMS
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Umbraco CMS

Campaign Management

Adobe Business Catalyst
2.4
Umbraco CMS
Calendaring
Adobe Business Catalyst
2.5
Umbraco CMS
Event/webinar marketing
Adobe Business Catalyst
2.3
Umbraco CMS

Social Media Marketing

Adobe Business Catalyst
8.2
Umbraco CMS
Social sharing and campaigns
Adobe Business Catalyst
7.8
Umbraco CMS
Social profile integration
Adobe Business Catalyst
8.6
Umbraco CMS

Reporting & Analytics

Adobe Business Catalyst
7.1
Umbraco CMS
Dashboards
Adobe Business Catalyst
8.0
Umbraco CMS
Standard reports
Adobe Business Catalyst
7.1
Umbraco CMS
Custom reports
Adobe Business Catalyst
6.1
Umbraco CMS

Platform & Infrastructure

Adobe Business Catalyst
6.4
Umbraco CMS
8.1
API
Adobe Business Catalyst
7.1
Umbraco CMS
8.9
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Umbraco CMS
Customizability
Adobe Business Catalyst
6.0
Umbraco CMS
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Umbraco CMS
Internationalization / multi-language
Adobe Business Catalyst
Umbraco CMS
7.3

Security

Adobe Business Catalyst
Umbraco CMS
8.5
Role-based user permissions
Adobe Business Catalyst
Umbraco CMS
8.5

Web Content Creation

Adobe Business Catalyst
Umbraco CMS
7.8
WYSIWYG editor
Adobe Business Catalyst
Umbraco CMS
7.8
Code quality / cleanliness
Adobe Business Catalyst
Umbraco CMS
7.4
Admin section
Adobe Business Catalyst
Umbraco CMS
8.6
Page templates
Adobe Business Catalyst
Umbraco CMS
7.6
Library of website themes
Adobe Business Catalyst
Umbraco CMS
7.4
Mobile optimization / responsive design
Adobe Business Catalyst
Umbraco CMS
7.3
Publishing workflow
Adobe Business Catalyst
Umbraco CMS
8.8
Form generator
Adobe Business Catalyst
Umbraco CMS
7.5

Web Content Management

Adobe Business Catalyst
Umbraco CMS
7.8
Content taxonomy
Adobe Business Catalyst
Umbraco CMS
8.4
SEO support
Adobe Business Catalyst
Umbraco CMS
8.4
Bulk management
Adobe Business Catalyst
Umbraco CMS
7.0
Availability / breadth of extensions
Adobe Business Catalyst
Umbraco CMS
8.0
Community / comment management
Adobe Business Catalyst
Umbraco CMS
7.1

Pros

  • Extremely stable platform.
  • Very flexible with the modules and web apps features.
  • The development UI side of the platform makes it very comfortable and easy for front end coding.
Hudsen Smith profile photo
  • Simple to use
  • Different people can be assigned different roles
  • Easy to keep the site updated with the latest information, no technical knowledge needed
  • Accessibility features can be turned on
Debbie Marshall profile photo

Cons

  • Better drill down of the reports & analytics feature.
  • Better integration and clarity with the CRM (Customer Relations Management) section.
  • More selection of HTML5/CSS3 Responsive templates.
Hudsen Smith profile photo
  • If you miss an update on the software, issues can happen if you jump to far ahead of where you are
  • Search could be improved on the site
Debbie Marshall profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
The simplicity of this platform is the main reason. BC is incredibly easy for first time users and very streamlined for experienced users. I also look at the integration with other Adobe products in my company. Being able to stay completely in one piece of software (Muse or Dreamweaver) for a full design and publish make much better use of my time.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
It's easy to log in; areas are well marked, and support is available if needed.
Jerry Dever profile photo
Umbraco CMS4.0
Based on 1 answer
Many end users will be overwhelmed with the admin interface. Some common functions are buried in menus
Matthew Hardesty profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
Umbraco CMS7.0
Based on 1 answer
Occasionally, errors will appear in the admin that make it impossible to work without developer support.
Matthew Hardesty profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
Umbraco CMS3.0
Based on 1 answer
Working in the admin panel (adding / reviewing / editing content) is very slow.The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).
Matthew Hardesty profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
I have used Adobe support for many of their products. I find that they are quick to respond and present a wide variety of support platforms from forums to online chat. Depending on the nature of the issue I am usually able to get resolution within 24 to 48 hours. With more complex issues I have never had a problem with Adobe dropping the ball.
Dan Butler profile photo
Umbraco CMS2.0
Based on 1 answer
Support for Umbraco-owned paid plugins is nonexistent.
Matthew Hardesty profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
Umbraco CMS3.0
Based on 1 answer
Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.
Matthew Hardesty profile photo

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
Umbraco CMS7.0
Based on 1 answer
Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.
Matthew Hardesty profile photo

Alternatives Considered

We didn't really used many products before deciding to use Business Catalyst. When we started we developed sites using an old product (GoLive) and then created a few sites in WordPress. We didn't like that fact that WordPress needed an add-on every time we wanted additional functionality and trying keep on top of updates was distracting.Adobe's Business Catalyst gave us an all in one system to replace the multiple products clients required to run their online businesses. We also didn't have to remember which sites had what add-ons updated...or not. Business Catalyst is SaaS which allows us to always have the latest updates and functionality ready at our fingertips.
Pauline Kraus profile photo
There is not really an alternative when it comes to CMS based on ASP.Net (MVC4 with Razor). There are a few frameworks, like Booststrap; however framework is not content management system. I will compare it to Drupal, because the second one is well known. Against Drupal, Umbraco is very clean and fast framework/CMS. It does not have as much of big community, support or range of plugins as Drupal.
Filip Witkowski profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
Umbraco CMS4.0
Based on 1 answer
Without significant development, the product does not scale well.
Matthew Hardesty profile photo

Return on Investment

  • Better customer service
  • Faster site builds.
  • Workflow notifications and faster response time.
Nancy Sheridan profile photo
  • CMS is free
  • Support form Umbraco HQ is not expensive, can include Courier or other functionality
  • For most cases does not need back end developer
  • For trained Umbraco developers (Razor coding, using admin tool), developing medium site, takes a few weeks max
Filip Witkowski profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Umbraco CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details