What users are saying about
Top Rated
150 Ratings
7 Ratings
Top Rated
150 Ratings
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Score 7.9 out of 101
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

CQ is best suited for multi-site projects that require frequent updates or new pages spun up very quickly and with the same quality as the rest of your site. It's also a great fit if you have extensive media libraries: pictures, videos, etc. The Digital Asset Manager is very powerful and if it's coupled with a CDN, it can be itself a great solution for that particular purpose alone.Key questions to ask would be:- How comfortable will our authors be with this publishing platform? What are their needs and wants? Can CQ accommodate them?- How skilled is our development team to take a project like CQ? The best of CQ comes when is customized but it will come with a price. Time and talent will be necessary to tweak it to the right fit.- Do we have enough time and resources to allow our technical and non-technical stuff to learn? Can we afford all the oficial training levels?
Fernando Galeano profile photo

WebDAM

We find the platform to be very usable overall for asset management, and creation of templates that can also be managed for end users decreasing the need for additional design staff to create one off marketing materials. We find it to be valuable as the one source of truth for approved assets and for tracking use and licensing information. Users need to remember it's an image based system. It can be challenging to explain that it's not "storage" for all back up and is challenging for non image based assets (Excel or Word document). The system is only as good as your maintenance of it - images that are not tagged will never be found. We find it valuable to have an assigned manager for the system who can ensure hygiene happens and can troubleshoot issues.
Ann M. Frank profile photo

Feature Rating Comparison

Security

Adobe Experience Manager
8.2
WebDAM
Role-based user permissions
Adobe Experience Manager
8.2
WebDAM

Platform & Infrastructure

Adobe Experience Manager
7.6
WebDAM
API
Adobe Experience Manager
7.5
WebDAM
Internationalization / multi-language
Adobe Experience Manager
7.7
WebDAM

Web Content Creation

Adobe Experience Manager
7.0
WebDAM
WYSIWYG editor
Adobe Experience Manager
8.2
WebDAM
Code quality / cleanliness
Adobe Experience Manager
7.0
WebDAM
Admin section
Adobe Experience Manager
7.5
WebDAM
Page templates
Adobe Experience Manager
6.9
WebDAM
Library of website themes
Adobe Experience Manager
5.5
WebDAM
Mobile optimization / responsive design
Adobe Experience Manager
7.0
WebDAM
Publishing workflow
Adobe Experience Manager
8.0
WebDAM
Form generator
Adobe Experience Manager
6.3
WebDAM

Web Content Management

Adobe Experience Manager
6.1
WebDAM
Content taxonomy
Adobe Experience Manager
6.6
WebDAM
SEO support
Adobe Experience Manager
6.5
WebDAM
Bulk management
Adobe Experience Manager
6.1
WebDAM
Availability / breadth of extensions
Adobe Experience Manager
6.1
WebDAM
Community / comment management
Adobe Experience Manager
5.4
WebDAM

Pros

  • Easily searchable with the proper meta data
  • Creating links to assets, publishing assets and sharing assets is very easy and fast
  • Uploading files and creating folders is fast and easy
Meghan Hays profile photo
  • Allows you to set up a complex matrix of keywords, and allows you to use that preset system to tag assets as they are uploaded.
  • If you are an admin, managing permissions groups and individual access is straightforward.
Darin Eriksen profile photo

Cons

  • In all honesty, Adobe Experience Manager is not without its glitches, like anything. Some errors have perplexed our internal IT staff.
  • Likely to require some finessing or customization to work with or port over assets in an existing system.
  • Check that it supports any ancillary, third-party or custom solutions you might already use.
  • Check on hardware requirements, to ensure your infrastructure is sufficient to take full advantage of AEM (web server capacity, speeds, etc.).
Courtney E. Howard profile photo
  • It's too expensive-- pricing is too piecemeal
  • Brand Connect was pretty difficult to use, and not very flexible
  • The attempt to push the connection with Shutterstock is a bit of a laugh. Most companies use many different sources of stock photography. Just because Shutterstock owns WebDAM doesn't mean users are going to love one particular stock house more than others. They have to try though!
Darin Eriksen profile photo

Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
I'll continue to use this product for many years. Adobe is making it clear they are taking customer feedback seriously and there continues to be growing demand for Adobe CQ implementations. As a developer, I find that there is still lots of room in this platform to try new techniques and really keep our implementations up to par with the latest standards.
Curtis Mortensen profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Have used a handful of other content management systems, all of which tend to be either proprietary or freeware -- and the latter presents a security issue. Adobe Experience Manager is easily the most feature-rich content management system I have used, but more features sometimes comes with inconveniences -- taking longer to load when accessing remotely (times out on slow Internet connections), slower taxonomy tagging, etc. It is also the most well-supported system I have used; Adobe is more responsive than most if glitches happen or in response to changes in Google practices for SEO, etc
Courtney E. Howard profile photo
I wasn't part of the decision making process, so I don't really know. WebDAM does seem like a significantly more mature product than Flight. Not sure about Widen, seems like they are comparable.
Darin Eriksen profile photo

Return on Investment

  • Difficult to calculate ROI, which would likely only be measured by time savings and improved SEO.
  • Takes time, which lowers productivity, to get up and running smoothly when first adopted.
  • Ensures we're using best practices, including maximizing SEO and more, through check lists and evaluations/ratings.
Courtney E. Howard profile photo
  • It's difficult to quantify ROI for something like this.
Darin Eriksen profile photo

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

WebDAM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details