The Adobe Experience Platform is a platform-as-a-service (PaaS) serving as the foundation of the Adobe Experience Cloud, and is provided as a customer experience management platform with real-time customer profiles, continuous intelligence, and an open and extensible architecture that enables delivering personalized experiences at scale.
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Workday Cloud Platform
Score 7.6 out of 10
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Workday Cloud Platform is a PaaS designed to help developers extend the Workday platform.
The Adobe Experience Platform is well suited for companies that are maturing or have matured in their digital offerings and are looking for very sophisticated tools to elevate to the next level. It's also for well resourced teams, both financially and head count to take advantage of the deep functionality and integrations.
Workday Cloud Platform is primarily suited for large organizations with individual teams handling various Human Resource functions. Since the data is scattered, Workday is an excellent tool to bring all the data to a single platform and then use Machine Learning techniques to generate both descriptive and prescriptive insights to make sure the skillset portfolio remains updated.
The platform is quite intuitive to use, even a new user would find be comfortable navigating through different options.
As a lead, you can easily track the performance, leaves, and any recruitment in process.
The objective setting process and providing your inputs onto the same is pretty organized, easily accessible. Additionally, one can easily navigate through the historical objectives and performance feedback whenever one wants to review.
Glitching - Occasionally the app will glitch and shut down completely. Sometimes it can be when you are in the middle of something timely, causing frustration and issues. I haven't seen this happen as often recently.
Inbox - It would be helpful if Workday developed a feature to organize inbox tasks based off what department they are for, what the task is and so on. So you can quickly filter or look for the task at hand.
Candidate Tracking - Hiring managers throughout the company work with the HR department to track candidates, schedule interviews and so on. Workday does not always have the best interface in this regard. It could use a feedback feature for hiring managers to be able to be more involved, as they can be on other platforms.
Overall I really like the Adobe Experience Cloud after a couple years of figuring out various tools. They are extremely powerful. The time commitment to learn them is high since it's not a tool you can easily begin using without much training.
Simple HR tasks are easy to complete (ex, hours, booking time off). It has a clean UI, but not sure we're using the full functionality as only certain tiles are shown.
Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.
I give it this rating because, in its current capacity, it does not meet all of Human Resources' needs - which can cost the organization by having to rely on multiple platforms to do what one might be able to do. Again, as mentioned, it works great for what most employees require of it
In most cases we have found Adobe products to be harder to use but offer a lot more capabilities. In some cases Adobe products are missing key, basic functions. Adobe does offer a more holistic toolset rather than buying pieces of the puzzle and having to integrate on your own but that results in paying for a higher price tag.
Workday is an incomplete product, by this I mean it must work alongside other products and does not work by itself. Trying to make several different products work smoothly together becomes very challenging. As compared to ADP products, when purchased all together work very well all together. Also, ADP has extensive Training programs and extensive Customer Support. So ADP's products are far superior to Workday's products in my opinion.
