Adobe Workfront vs. CONTENTdm

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 7.5 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
CONTENTdm
Score 6.2 out of 10
N/A
CONTENTdm is a DAM for libraries, from OCLC headquartered in Dublin, Ohio.N/A
Pricing
Adobe WorkfrontCONTENTdm
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe WorkfrontCONTENTdm
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
Adobe WorkfrontCONTENTdm
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
6.5
303 Ratings
14% below category average
CONTENTdm
-
Ratings
Task Management7.6302 Ratings00 Ratings
Resource Management6.8274 Ratings00 Ratings
Gantt Charts7.2242 Ratings00 Ratings
Scheduling7.4270 Ratings00 Ratings
Workflow Automation6.8272 Ratings00 Ratings
Team Collaboration6.1292 Ratings00 Ratings
Support for Agile Methodology6.2185 Ratings00 Ratings
Support for Waterfall Methodology6.3199 Ratings00 Ratings
Document Management6.6275 Ratings00 Ratings
Email integration4.9230 Ratings00 Ratings
Mobile Access6.1233 Ratings00 Ratings
Timesheet Tracking6.5219 Ratings00 Ratings
Change request and Case Management6.7210 Ratings00 Ratings
Budget and Expense Management6.3188 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
5.4
173 Ratings
32% below category average
CONTENTdm
-
Ratings
Quotes/estimates5.381 Ratings00 Ratings
Invoicing5.371 Ratings00 Ratings
Project & financial reporting5.8171 Ratings00 Ratings
Integration with accounting software5.462 Ratings00 Ratings
Best Alternatives
Adobe WorkfrontCONTENTdm
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Adobe Bridge
Adobe Bridge
Score 8.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
MediaValet
MediaValet
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe WorkfrontCONTENTdm
Likelihood to Recommend
6.0
(354 ratings)
7.0
(2 ratings)
Likelihood to Renew
9.0
(60 ratings)
-
(0 ratings)
Usability
9.0
(18 ratings)
-
(0 ratings)
Availability
9.1
(9 ratings)
-
(0 ratings)
Performance
9.1
(4 ratings)
-
(0 ratings)
Support Rating
10.0
(12 ratings)
-
(0 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(4 ratings)
-
(0 ratings)
Implementation Rating
8.3
(10 ratings)
-
(0 ratings)
Configurability
5.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe WorkfrontCONTENTdm
Likelihood to Recommend
Adobe
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
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OCLC
CONTENTdm is well-suited for smaller organizations as a simple solution to present a digital collection on the web. If your need is complex and requires digital preservation as part of the workflow, it may not be the best solution.
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Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
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OCLC
  • Constant URLs
  • User interface is good
  • Run by OCLC, not likely to disappear
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Cons
Adobe
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
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OCLC
  • As a digital asset management system, one would expect the capability of managing preservation, which CONTENTdm lacks.
  • Lack of batch updating and other advanced metadata management capabilities.
  • The usage statistics does not work, and the company is not planning to fix it, at least based the interaction with tech support staff. Customers were referred to use Google Analytics.
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Likelihood to Renew
Adobe
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
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OCLC
No answers on this topic
Usability
Adobe
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
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OCLC
No answers on this topic
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
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OCLC
No answers on this topic
Performance
Adobe
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
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OCLC
No answers on this topic
Support Rating
Adobe
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
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OCLC
No answers on this topic
In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
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OCLC
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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OCLC
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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OCLC
No answers on this topic
Alternatives Considered
Adobe
Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
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OCLC
We selected CONTENTdm because it had a good reputation, was used by many institutions, provided a good product, and supplied feedback and monthly reports. We are wondering about DPLA and if that will be the next evolution or platform.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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OCLC
No answers on this topic
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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OCLC
No answers on this topic
Return on Investment
Adobe
  • Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency
  • The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team
  • Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work
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OCLC
  • It helped us to get started with our digital collections projects at a relatively low cost.
  • As our needs grew, it became apparent that we needed something more powerful, and that provides better workflows and better statistics and is able to handle the whole life cycle of digitation projects.
Read full review
ScreenShots

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones