What users are saying about

ADP Resource

27 Ratings

QuickBooks Premier

Top Rated
235 Ratings

ADP Resource

27 Ratings
Score 6.5 out of 101

QuickBooks Premier

Top Rated
235 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

QuickBooks Premier

QuickBooks Premier is not well suited to manufacturing industries, as it cannot handle the complicated inventory requirements of raw materials, work in process, and finished goods. Retailers and Wholesalers can use QuickBooks Premier as long as they have an add-on inventory tracking program or Point of Sale system that integrates with QuickBooks. Likewise, restaurants would need specialized restaurant software that integrates with QuickBooks Premier. Non-profits can use QuickBooks Premier non-profit edition, but if they use fund accounting, it will require some complicated work-arounds. QuickBooks Premier is well-suited to most construction trades, personal and professional services providers, small retailers, and rental property owners.
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Feature Rating Comparison

Payroll Management

ADP Resource
QuickBooks Premier
8.1
Pay calculation
ADP Resource
QuickBooks Premier
9.0
Benefit plan administration
ADP Resource
QuickBooks Premier
7.0
Direct deposit files
ADP Resource
QuickBooks Premier
9.4
Salary revision and increment management
ADP Resource
QuickBooks Premier
7.5
Reimbursement management
ADP Resource
QuickBooks Premier
7.5

Customization

ADP Resource
QuickBooks Premier
7.3
API for custom integration
ADP Resource
QuickBooks Premier
7.3
Plug-ins
ADP Resource
QuickBooks Premier
7.3

Security

ADP Resource
QuickBooks Premier
8.8
Single sign-on capability
ADP Resource
QuickBooks Premier
8.6
Role-based user permissions
ADP Resource
QuickBooks Premier
9.0

Reporting & Analytics

ADP Resource
QuickBooks Premier
8.5
Dashboards
ADP Resource
QuickBooks Premier
8.7
Standard reports
ADP Resource
QuickBooks Premier
8.6
Custom reports
ADP Resource
QuickBooks Premier
8.3

General Ledger and Configurable Accounting

ADP Resource
QuickBooks Premier
7.9
Accounts payable
ADP Resource
QuickBooks Premier
9.2
Accounts receivable
ADP Resource
QuickBooks Premier
9.2
Cash management
ADP Resource
QuickBooks Premier
8.6
Bank reconciliation
ADP Resource
QuickBooks Premier
9.3
Expense management
ADP Resource
QuickBooks Premier
9.1
Time tracking
ADP Resource
QuickBooks Premier
8.0
Fixed asset management
ADP Resource
QuickBooks Premier
8.2
Multi-currency support
ADP Resource
QuickBooks Premier
8.7
Multi-division support
ADP Resource
QuickBooks Premier
6.8
Regulations compliance
ADP Resource
QuickBooks Premier
4.0
Electronic tax filing
ADP Resource
QuickBooks Premier
9.2
Self-service portal
ADP Resource
QuickBooks Premier
7.5
Global Financial Support
ADP Resource
QuickBooks Premier
5.0
Primary and Secondary Ledgers
ADP Resource
QuickBooks Premier
7.4
Intercompany Accounting
ADP Resource
QuickBooks Premier
8.4
Localizations
ADP Resource
QuickBooks Premier
5.0
Journals and Reconciliations
ADP Resource
QuickBooks Premier
8.7
Enterprise Accounting
ADP Resource
QuickBooks Premier
9.0
Configurable Accounting
ADP Resource
QuickBooks Premier
8.2
Centralized Rules Framework
ADP Resource
QuickBooks Premier
6.5
Standardized Processes
ADP Resource
QuickBooks Premier
9.3

Inventory Management

ADP Resource
QuickBooks Premier
6.6
Inventory tracking
ADP Resource
QuickBooks Premier
8.0
Automatic reordering
ADP Resource
QuickBooks Premier
4.3
Location management
ADP Resource
QuickBooks Premier
9.0
Manufacturing module
ADP Resource
QuickBooks Premier
5.0

Order Management

ADP Resource
QuickBooks Premier
9.5
Pricing
ADP Resource
QuickBooks Premier
9.5
Order entry
ADP Resource
QuickBooks Premier
9.5
Credit card processing
ADP Resource
QuickBooks Premier
8.5
Cost of goods sold
ADP Resource
QuickBooks Premier
9.3
Order Orchestration
ADP Resource
QuickBooks Premier
10.0
End-to-end order visibility
ADP Resource
QuickBooks Premier
10.0

Accounting Firm BPO Features

ADP Resource
QuickBooks Premier
5.7
Branded client dashboards
ADP Resource
QuickBooks Premier
7.5
Client data roll-up capabilities
ADP Resource
QuickBooks Premier
5.0
Client data consolidation for benchmarking
ADP Resource
QuickBooks Premier
5.0
Configurable alerts
ADP Resource
QuickBooks Premier
5.0
Billing bypass
ADP Resource
QuickBooks Premier
5.0
Client template cloning
ADP Resource
QuickBooks Premier
5.0
Single sign-on
ADP Resource
QuickBooks Premier
7.5
Configurable client onboarding questions
ADP Resource
QuickBooks Premier
5.0
Cross-client workflow management
ADP Resource
QuickBooks Premier
5.0
Industry-specific versioning
ADP Resource
QuickBooks Premier
7.5
Legacy system data migration
ADP Resource
QuickBooks Premier
5.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
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  • It is intuitive for the client. For example, when the client goes to write a check, a screen opens that looks like a check.
  • It does all the debits and credits behind the scenes, so the client does not need to have an understanding of debits and credits.
  • There is a lot of support and a big community of users, so it is easy to get help, and to find staff that know how to work with the software.
  • The desktop version is much more robust than the online version, and the processing speed is much better.
Silvia Evans profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
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  • The lack of controls for changing certain transactions is a problem. A check that has been printed, a paycheck that has been created, a reconciled banking transaction should NEVER be able to be changed after the fact, for any reason.
  • Downloads of data from banks and POS systems is very problematic. Almost always we disconnect the downloads and have the client manually enter activity.
Mary Miller profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
QuickBooks Premier10.0
Based on 11 answers
Because Quickbooks is the best accounting system we have encountered so far.
Cristine Delos Santos profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
QuickBooks Premier7.9
Based on 9 answers
This software is available at a great price and covers all parts of the accounting cycle.
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Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Premier8.9
Based on 5 answers
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Silvia Evans profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Premier5.7
Based on 4 answers
It takes forever to load.
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Support

No score
No answers yet
No answers on this topic
QuickBooks Premier7.4
Based on 7 answers
The Quickbooks support is good but still has some room for improvement.
Cristine Delos Santos profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Premier7.2
Based on 7 answers
Hire appropriate help to ensure you know how to use the system from the beginning.
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Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
EasyAcct is a multiple general ledger system developed for accounting firms.Peachtree by Sage (Quantum) is similar to QuickBooks but not as user friendly.QuickBooks is a market leader for small business both used by accounting firms and their clients.
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Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Premier8.1
Based on 27 answers
Ease of use and understanding, not only by firm personnel but the clients as well. See previous comments.
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Scalability

No score
No answers yet
No answers on this topic
QuickBooks Premier6.2
Based on 4 answers
They're getting better. Still room for improvement.
No photo available

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • QuickBooks Premier Accountant version streamlines my processing of tasks making it easy to quickly switch between windows thus reducing time it takes to perform bulk of accounting entries.
  • QuickBooks Premier is a desktop version and has to be installed on client's computer to provide access for the business owners. That can be time consuming and limits flexibility that online/cloud-based platform offers.
  • Billable time tracking is a great functionality that helps me a lot in my business.
No photo available

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Premier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details