What users are saying about
27 Ratings
Top Rated
241 Ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101
Top Rated
241 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Add comparison

Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

QuickBooks Premier

Job costing and more advanced accounting requirements are typically not well-suited to QB applications. Sometimes they can be handled with third-party add-ons but it just depends.
No photo available

Feature Rating Comparison

Payroll Management

ADP Resource
QuickBooks Premier
8.2
Pay calculation
ADP Resource
QuickBooks Premier
9.2
Benefit plan administration
ADP Resource
QuickBooks Premier
7.1
Direct deposit files
ADP Resource
QuickBooks Premier
9.5
Salary revision and increment management
ADP Resource
QuickBooks Premier
7.6
Reimbursement management
ADP Resource
QuickBooks Premier
7.6

Customization

ADP Resource
QuickBooks Premier
7.3
API for custom integration
ADP Resource
QuickBooks Premier
7.3
Plug-ins
ADP Resource
QuickBooks Premier
7.3

Security

ADP Resource
QuickBooks Premier
8.9
Single sign-on capability
ADP Resource
QuickBooks Premier
8.6
Role-based user permissions
ADP Resource
QuickBooks Premier
9.1

Reporting & Analytics

ADP Resource
QuickBooks Premier
8.3
Dashboards
ADP Resource
QuickBooks Premier
8.4
Standard reports
ADP Resource
QuickBooks Premier
8.3
Custom reports
ADP Resource
QuickBooks Premier
8.1

General Ledger and Configurable Accounting

ADP Resource
QuickBooks Premier
7.5
Accounts payable
ADP Resource
QuickBooks Premier
9.2
Accounts receivable
ADP Resource
QuickBooks Premier
9.2
Cash management
ADP Resource
QuickBooks Premier
7.6
Bank reconciliation
ADP Resource
QuickBooks Premier
8.5
Expense management
ADP Resource
QuickBooks Premier
8.8
Time tracking
ADP Resource
QuickBooks Premier
8.0
Fixed asset management
ADP Resource
QuickBooks Premier
8.4
Multi-currency support
ADP Resource
QuickBooks Premier
8.7
Multi-division support
ADP Resource
QuickBooks Premier
5.7
Regulations compliance
ADP Resource
QuickBooks Premier
2.9
Electronic tax filing
ADP Resource
QuickBooks Premier
9.2
Self-service portal
ADP Resource
QuickBooks Premier
7.5
Global Financial Support
ADP Resource
QuickBooks Premier
5.0
Primary and Secondary Ledgers
ADP Resource
QuickBooks Premier
5.6
Intercompany Accounting
ADP Resource
QuickBooks Premier
8.4
Localizations
ADP Resource
QuickBooks Premier
5.0
Journals and Reconciliations
ADP Resource
QuickBooks Premier
8.7
Enterprise Accounting
ADP Resource
QuickBooks Premier
9.0
Configurable Accounting
ADP Resource
QuickBooks Premier
6.9
Centralized Rules Framework
ADP Resource
QuickBooks Premier
6.5
Standardized Processes
ADP Resource
QuickBooks Premier
9.3

Inventory Management

ADP Resource
QuickBooks Premier
6.0
Inventory tracking
ADP Resource
QuickBooks Premier
7.7
Automatic reordering
ADP Resource
QuickBooks Premier
4.3
Location management
ADP Resource
QuickBooks Premier
9.0
Manufacturing module
ADP Resource
QuickBooks Premier
3.0

Order Management

ADP Resource
QuickBooks Premier
9.7
Pricing
ADP Resource
QuickBooks Premier
9.7
Order entry
ADP Resource
QuickBooks Premier
9.7
Credit card processing
ADP Resource
QuickBooks Premier
9.0
Cost of goods sold
ADP Resource
QuickBooks Premier
9.5
Order Orchestration
ADP Resource
QuickBooks Premier
10.0
End-to-end order visibility
ADP Resource
QuickBooks Premier
10.0

Accounting Firm BPO Features

ADP Resource
QuickBooks Premier
5.7
Branded client dashboards
ADP Resource
QuickBooks Premier
7.6
Client data roll-up capabilities
ADP Resource
QuickBooks Premier
5.0
Client data consolidation for benchmarking
ADP Resource
QuickBooks Premier
5.0
Configurable alerts
ADP Resource
QuickBooks Premier
5.0
Billing bypass
ADP Resource
QuickBooks Premier
5.0
Client template cloning
ADP Resource
QuickBooks Premier
5.0
Single sign-on
ADP Resource
QuickBooks Premier
7.6
Configurable client onboarding questions
ADP Resource
QuickBooks Premier
5.0
Cross-client workflow management
ADP Resource
QuickBooks Premier
5.0
Industry-specific versioning
ADP Resource
QuickBooks Premier
7.6
Legacy system data migration
ADP Resource
QuickBooks Premier
5.0

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • Invoicing. Items can be pre-loaded with text to make creating an invoice fast and efficient.
  • Memorized Transactions. All types of transactions can be recorded repeatedly by QuickBooks with little effort on my part. This also lets me avoid missing monthly bills or retainer invoices.
  • Writing checks is one of the best tasks. If you can write a physical check, you can write a check in QuickBooks. The auto fill and auto recall make this task exceptionally easy and fast.
Andrea Campbell, CPA,CITP profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • Payroll needs to be streamlined. There are about 5 steps to creating a payroll check, 2 (the confirmations to create and print the checks) are redundant.
  • Payroll tax payment corrections are too complicated. Adjusting the balances for discounts, etc. are cumbersome.
  • Using the find for an amount could be better. There is no default, you have to choose less than, greater than or equal. The default should be equal. The others should be an option.
Andrea Campbell, CPA,CITP profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
QuickBooks Premier5.3
Based on 12 answers
Love it on a cost benefit schedule and the use of the program in the market.
No photo available

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
QuickBooks Premier7.9
Based on 9 answers
After a bit of training, I found the system relatively easy to use.
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks Premier8.9
Based on 5 answers
This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!
Silvia Evans profile photo

Performance

No score
No answers yet
No answers on this topic
QuickBooks Premier5.7
Based on 4 answers
It takes forever to load.
No photo available

Support

No score
No answers yet
No answers on this topic
QuickBooks Premier7.4
Based on 7 answers
The Quickbooks support is good but still has some room for improvement.
Cristine Delos Santos profile photo

Implementation

No score
No answers yet
No answers on this topic
QuickBooks Premier7.2
Based on 7 answers
Need to be as thorough as possible and set up software correctly.
No photo available

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
Have used Peachtree but it is much more expensive, doesn't offer multiple years in same data file and is not as user friendly. It requires a monthly close each month which is cumbersome for smaller clients.
Kimberly Galland profile photo

Rating for Public Practice CPAs

No score
No answers yet
No answers on this topic
QuickBooks Premier8.1
Based on 27 answers
Easy to setup for new clients with standard industries, clients can master with minimal training. Offers features for accounting professionals to review the data file and make changes and adjusting entries so that the clients books are kept in sync with CPA. Allows clients to enter monthly transactions without paying a full time accountant but use an experienced professional to review. Can easily search for transactions when needing more detail.
Kimberly Galland profile photo

Scalability

No score
No answers yet
No answers on this topic
QuickBooks Premier6.2
Based on 4 answers
They're getting better. Still room for improvement.
No photo available

Return on Investment

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
No photo available
  • My focus is to get financial information to my C-Team as quickly and as accurately as possible so they can make informed decisions in a timely manner. QB Premier helps me make that happen.
  • The price of QB Premier is very reasonable. There are discounts offered a couple times a year so we can upgrade every so often. And when you do upgrade, it's seamless for me. That saves time and money, and I can feel confident my data is safe during the change.
Debora Darden, MBA profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks Premier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details