What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
1 Ratings
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Score 9 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Collective Health

Collective Health is great for managing your medical expenses. It makes it easy to see how much you have already spent on a given medical service and how much the utilization of any given medical service would cost you. Collective Health is also great for locating the most cost effective medical provider and/or facility.
Tolulope Lawal profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Collective Health
Pay calculation
ADP RUN
9.3
Collective Health
Support for external payroll vendors
ADP RUN
6.8
Collective Health
Benefit plan administration
ADP RUN
7.9
Collective Health
Direct deposit files
ADP RUN
9.3
Collective Health
Salary revision and increment management
ADP RUN
9.1
Collective Health
Reimbursement management
ADP RUN
9.1
Collective Health

Pros

  • The key strength of ADP's Run is the simplicity of their web portal. Site navigation is easy thanks to large Icons and clearly described links. Every feature seems to be accessible within 2 to 3 clicks.
  • ADP's support is very helpful. I have called in a few times and the wait is never long to reach a support rep. The support has been able to address any issues I've had in a timely manner and will stay on the line to walk through steps until I am comfortable with them.
  • The sales reps are great. They did a great job of walking through the features and comparing them to my current provider. They came onsite to help with the transition to ADP, and even came to walk us through the first couple payrolls to make sure all the steps were understood.
Robert Simeral profile photo
  • Collective Health does a good job of breaking down the costs associated with the utilization of any given medical service
  • Collective Health helps users locate the best medical provider and/or facility that is best for them
  • Collective Health provides quick and reliable support channels to users
Tolulope Lawal profile photo

Cons

  • Do not have any complaints yet
Eric Torres profile photo
  • Collective Health could allow users to set up alerts to ensure they are utilizing benefits that must be used within a given time frame
  • Collective Health should allow users to "submit a claim" from other landing pages on their website
Tolulope Lawal profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Although Paychex came in with a much lower quote than RUN, it was my relationship with my rep that made me stick with ADP. Also, the fact that I already liked the system layout and platform I have been using since day one.
Eric Torres profile photo
The UI of Collective Health is sleek and intuitive, and the company provides extremely quick and remarkably reliable via their support channels (Message, Chat and Phone Call). Moreover, the descriptions they provide for each medical service is succinct and still very informative.
Tolulope Lawal profile photo

Return on Investment

  • Saved me training time
  • Saved me on the complete set up for Quick Books and paying someone to do it for me
Eric Torres profile photo
  • Collective Health has helped employees more accurately forecast their medical expenses and budget accordingly
  • Collective Health has significantly improved the experience of employees with the submission of medical expenses claims
Tolulope Lawal profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Collective Health

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details