What users are saying about

ADP SmartCompliance

Top Rated
79 Ratings

Hubstaff

2 Ratings

ADP SmartCompliance

Top Rated
79 Ratings
Score 7.1 out of 101

Hubstaff

2 Ratings
Score 8 out of 101

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Likelihood to Recommend

ADP SmartCompliance

I LOVE ADP; ALL COMPANIES HAVE ROOM FOR IMPROVEMENTS
Vanessa Anderson profile photo

Hubstaff

It is appropriate for IT teams where you can track the time. Not really appropriate for creative work, though
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Hubstaff
Pay calculation
ADP SmartCompliance
9.1
Hubstaff
Benefit plan administration
ADP SmartCompliance
9.1
Hubstaff
Direct deposit files
ADP SmartCompliance
9.1
Hubstaff
Salary revision and increment management
ADP SmartCompliance
9.1
Hubstaff
Reimbursement management
ADP SmartCompliance
8.6
Hubstaff

Pros

  • ADP PROVIDES A VERY WELL KNOWLEDGABLE STAFF TO ADDRESS ANY ISSUE YOU MAY ENCOUNTER
  • ADP ARE CONCERNED ABOUT HOW YOU FEEL AS A USER OF THEIR SERVICES AND ALWAYS OPEN TO LEARN WHAT THEY CAN DO BETTER
  • ADP DEFINITELY WILL SEE ANY ISSUE THRU O THE END; GREAT FOLLOW UP SKILLS
Vanessa Anderson profile photo
  • Customer support
No photo available

Cons

  • The transition to ADP could have been smoother.
  • Our initial setup was not as efficient as it could have been.
  • I was left out of important communications in the beginning.
Larry Roepke profile photo
  • The reporting is a bit complicated.
  • There is some bug for the sync up between the Mac App and the web app. Sometimes the time is getting lost temporary which causes uncertainty for the contractors.
No photo available

Usability

ADP SmartCompliance6.4
Based on 1 answer
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance4.5
Based on 1 answer
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

More functionality and very easy display
Ramona Fenner profile photo
We started with Toggl, but it didn't work for us really
No photo available

Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • Not really a positive or negative impact, it is just a handy tool to use.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Hubstaff

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details