What users are saying about

ADP SmartCompliance

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Top Rated
84 Ratings
4 Ratings

ADP SmartCompliance

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Top Rated
84 Ratings
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Score 7.3 out of 101
4 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ADP SmartCompliance

This tool is very efficient & useful. I would recommend ADP clients take advantage of the tool.
Marissa Johnson profile photo

Hubstaff

It's really great for agencies, remote workers, companies with hourly employees, but very specifically works best if those employees spend their day working on a computer, or where the majority of their tasks are computer based. I wouldn't recommend it for jobs where the worker is not actively on a computer (i.e. construction, etc). Contractors with multiple clients can also plug into their client's Hubstaff instance, which can be extremely helpful if you have a lot of hourly contractors you work with.
No photo available

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Hubstaff
Pay calculation
ADP SmartCompliance
9.1
Hubstaff
Support for external payroll vendors
ADP SmartCompliance
9.1
Hubstaff
Benefit plan administration
ADP SmartCompliance
9.1
Hubstaff
Direct deposit files
ADP SmartCompliance
9.1
Hubstaff
Salary revision and increment management
ADP SmartCompliance
9.1
Hubstaff
Reimbursement management
ADP SmartCompliance
8.6
Hubstaff

Pros

  • The information is available almost immediately.
  • Allows you to utilize your data in more than one way even those you never thought to have access to such as graphs.
  • It captures all activity you provided and displays it in several different ways.
  • It allows you as an employer to track data that is important to ensure has been handled such as agency notieces.
Evelyn E. Bozeman profile photo
  • Time tracking -- it tracks your time, and time across various projects (and even down to a task level), down to the second, so every moment of the workday is accounted for
  • Screen shots and activity - when you're actively tracking time, it measures your activity with your computer. It also takes screenshots every 3 minutes, so we can see if you had 98% activity that you weren't just playing a computer game.
  • Reporting - it's really clear to get reports on activity, on individual users, departments, certain tasks, certain projects, etc.
No photo available

Cons

  • It would be nice to locate tutorials on how to use SmartCompliance navigation for example.
  • It would be nice to have access to reports for longer than 90 days if needed without having to involve the acct manager.
  • I would like to see more self-service handouts regarding the tools offered by ADP.
Evelyn E. Bozeman profile photo
  • I wish it had some sort of way to denote "away from desk" work. It drops your activity to zero, it tells you you're idle if you're using the desktop agent and tries to take that time away, it would be helpful for those times where you're maybe in a meeting or on a call or something without a computer.
  • The reporting isn't real time. There's about a 15 minute lag between the reports and the desktop app. The desktop app and phone app don't really talk to each other so if you clock time on the phone app for a wihle and then move to the desktop app, the desktop app really doesn't sync, so you're forced to check time in a report
  • I wish there was a little more role based permission customization. Like, I'd love for someone to be able to manage a client and run that client's time, but not see my screenshot activity when billing to that client.
No photo available

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
No photo available

Return on Investment

  • It makes tax fling easier and W2 processing is very simple.
  • Registration for the W2's employees is too complicated for employees and we have to add additional help to manage the registration process.
  • There is a time difference for any process with ADP, most process do not post immediately and you have to wait on reporting as well.
Ramona Fenner profile photo
  • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
  • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
  • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Hubstaff

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details