AdvancedPM (formerly ADP AdvancedMD)

16 Ratings
Score 5.7 out of 101

Allscripts Professional EHR

12 Ratings
Score 6.5 out of 101

Add comparison

Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

If you want peace of mind knowing the reliability of the product and helpfulness of those behind the scenes in troubleshooting and tech support, this is a product worth having. The system processes fast. The vast amount of reports available meets every financial need in my book. Easy to learn
No photo available

Allscripts Professional EHR

Charting, orders, and pharmaceutical orders are well suited. Not sure where it would not be effective.
Joanie McConnell profile photo

Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.9
Allscripts Professional EHR
5.8
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.7
Allscripts Professional EHR
4.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
9.5
Allscripts Professional EHR
8.0
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.2
Allscripts Professional EHR
7.1
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
9.5
Allscripts Professional EHR
5.0
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
8.5
Allscripts Professional EHR
5.0

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.8
Allscripts Professional EHR
7.4
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
7.0
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
Allscripts Professional EHR
8.0
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
8.0
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
7.9
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
7.0
Allscripts Professional EHR
6.0

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.3
Allscripts Professional EHR
7.3
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
7.6
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
7.7
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
5.3
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
6.6
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
7.4
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
7.0
Allscripts Professional EHR
8.0
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
7.0
Allscripts Professional EHR
7.7
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
Allscripts Professional EHR
7.0
Customization
AdvancedPM (formerly ADP AdvancedMD)
6.0
Allscripts Professional EHR
7.1
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
8.8

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
7.5
Allscripts Professional EHR
8.9
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
9.3
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
7.0
Allscripts Professional EHR
9.6
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
5.0
Allscripts Professional EHR
8.1
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
Allscripts Professional EHR
8.4

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.7
Allscripts Professional EHR
8.5
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
9.0
Allscripts Professional EHR
7.3
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
9.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
Allscripts Professional EHR
9.2

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
No photo available
  • Organized documentation templates specifically for new and established patient visits.
  • Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
  • Exceptional billing module with exceeds the current industry standard.
Zubair Ahmed profile photo

Cons

  • Just recently we had an incident in which none of our employees could access the training.advancemd.com training materials. After extensive trouble shooting it was determined the issue was not with the local network, PC configuration, or firewalling. The AdvanceMD support personnel were not empowered to escalate this case as it should have been. Ultimately a correction in the server configuration for the training materials cleared up the issue, but not with assistance from Tier 1 support personnel.
  • Integration with the scanners can be problematic and has been a headache. Even with the Fujitsu scanners, the best in the business, we had challenges and found that some of the Tier 1 support staff were not trained or did not have access to the necessary documentation to fix the issue. The issues were eventually resolved but not without time lost in the process.
Stanley Harder profile photo
  • Difficult to obtain lab reports or imaging reports in chronic patients.
  • Redundancy in ordering prescription medications leading to errors
  • Incomplete data downloads of labs, reports, old notes, procedures which compromises care.
Zubair Ahmed profile photo

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
It was already in use when I was hired. I have mostly figured it out just messing around with it in my earlier spare time.
Joanie McConnell profile photo

Return on Investment

  • Increased clean claims processing
  • Faster revenue received back first round filing
  • Easier to manage no-show and cancellations to streamline scheduling
No photo available
  • We were able to eliminate our medical records person once most of the scanning was completed. Now when a patient asks for their medical records, it's easy for anyone to print it out right away. Our transcriptionist position was eliminated too.
  • Our documentation of medication refills is much more streamlined. Our clinical department no longer has one person assigned to address refills all day. We all just address them between patients. The check in process changed quite a bit for the medical assistant. Whereas before, the medical assistant would take the vitals, review the med list, then leave the rest of the documentation to the provider (and the transcriptionist would do the rest); the medical assistant now builds the chart before the provider goes in to see the patient (i.e. vitals, reason for visit, history, updating medication list)
  • With the elimination of medical records and transcription, we absorbed them on the front line. In order to see the same amount of patients and complete the documentation at the time of visit, it has required more manpower at the time of service. We have the same amount of employees as we did with our paper charting.
Debbie Haro profile photo

Screenshots

AdvancedPM (formerly ADP AdvancedMD)

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Allscripts Professional EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details