What users are saying about
6 Ratings
47 Ratings
6 Ratings
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Score 7.5 out of 101
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.7 out of 101

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Likelihood to Recommend

Agility CMS

Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
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Ektron

As with all of the CMS' we support, Ektron can be a great fit for the right organization. There are many circumstances where it works well, but primarily:1. Organizations with a marketing and content oriented set of requirements2. Organizations with limited IT infrastructure and internal support capabilities3. Organizations that need to integrate multiple web-facing components into a single managed solution4. Organizations wanting to quickly embrace mobileThere are other additional factors that influence it's fit within an organization, but it's a capable tool with some appealing features, but as with all CMS' needs to be properly tailored and implemented to match the clients needs.
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Feature Rating Comparison

Security

Agility CMS
6.0
Ektron
8.5
Role-based user permissions
Agility CMS
6.0
Ektron
8.5

Platform & Infrastructure

Agility CMS
5.5
Ektron
5.7
API
Agility CMS
3.0
Ektron
5.6
Internationalization / multi-language
Agility CMS
8.0
Ektron
5.8

Web Content Creation

Agility CMS
5.4
Ektron
5.3
WYSIWYG editor
Agility CMS
6.0
Ektron
5.9
Code quality / cleanliness
Agility CMS
9.0
Ektron
5.6
Admin section
Agility CMS
5.0
Ektron
5.3
Page templates
Agility CMS
5.0
Ektron
4.6
Library of website themes
Agility CMS
5.0
Ektron
3.9
Mobile optimization / responsive design
Agility CMS
4.0
Ektron
3.8
Publishing workflow
Agility CMS
4.0
Ektron
6.3
Form generator
Agility CMS
Ektron
6.8

Web Content Management

Agility CMS
5.0
Ektron
5.6
Content taxonomy
Agility CMS
5.0
Ektron
5.8
SEO support
Agility CMS
4.0
Ektron
5.3
Bulk management
Agility CMS
5.0
Ektron
5.0
Availability / breadth of extensions
Agility CMS
6.0
Ektron
5.6
Community / comment management
Agility CMS
5.0
Ektron
6.0

Pros

  • File management within the CMS is extremely helpful as a hosting/uploading tool local to our web pages and content.
  • Ability to clone web page content across mutli-language websites takes only a few clicks, and translation can be performed easily based on default English content.
  • Ability to post shared content and link content to categories for easy organization of content on the web - post once, and serve the content up on the live site in multiple places.
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  • Translation Services - Ektron was one of the early adopters that understood the importance of the global community and the need to provide localized translations for a multinational audience. As such, Ektron has had a way to export content in standard XLIFF format that would allow different translations providers to review your word count and provide competitive pricing for your translation needs. Over time, Ektron has worked with software providers to make widgets available that will allow the exports to integrate with translation management systems to help provide near real-time view of the work being done.
  • eSync - Early on in their software development road-map, Ektron identified the need for an easy file transfer system between servers so that the IT department would not need to be involved; and, ultimately give more control back to the CMS author/administrator. Ektron’s eSync allows users to synchronize content, assets, HTML pages and other website components (whether they are managed by Ektron or not) from server-to-server in real-time or on a predetermined schedule.
  • Page Builder - When Ektron introduced PageBuilder, it was viewed as a game changer in that it provided more usability to the authors; and, reduced the need for IT staff to be involved with the website from a management perspective. Once a template has been created, any CMS author than can assign it for use and manipulate what/where on the page the content will reside using drop zones with drag-and-drop widgets.
  • Aloha WYSIWYG Editor - All new versions of Ektron come with the Aloha editor (http://www.aloha-editor.org/) that allows users to create HTML5 complaint text/markup. The Aloha Editor is a semantic Rich Text Editor framework written in Javascript with best support of xHTML5.
Jonathan Graham profile photo

Cons

  • Simplification of uploading files would be ideal - where all files are located in the Media & Documents section rather than uploaded directly to Shared Content modules. One home for all files helps us keep track of what is uploaded and what is not.
  • Better copy/paste handling of content from external programs (cleaning Word document formatting, etc.), similar to handling by Word Press and other simplified CMS would be helpful.
  • Greater control over global content such as headers/footers, multi-language implementation, etc., would allow our developers more flexibility and reduce our time coordinating with Agility support and using BOH.
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  • Need to expand on external system integration to where they are more automated. This ranges from the marketing Automation platforms to analytical / social platforms.
  • Document Repository could be improved to be a complete Digital Asset Management tool that includes in depth usage data/analytics.
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Likelihood to Renew

Agility CMS5.0
Based on 1 answer
I am not a part of this decision process at our organization.
Jill Angelstad profile photo
Ektron8.0
Based on 21 answers
We think of Ektron as an investment and just like any investment, the longer you have it, the more ROI you receive (hopefully). We have been using Ektron since the CMS 300 days and have successfully upgraded to every version of the product since. Our content team is trained and comfortable with the product and we don't have any ambitions to change anytime soon.
Chris Osterhout profile photo

Usability

No score
No answers yet
No answers on this topic
Ektron6.2
Based on 4 answers
As both a manager of CMS content as well as a designer, I find the CMS to be intuitive and easy to understand. (They also have great documentation and customer support if you need it.)

Between the platform's functionality and Ektron's technical support, I use the CMS with confidence on a daily basis.
Jenn Murray profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Ektron9.2
Based on 4 answers
Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
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Support

Agility CMS9.0
Based on 1 answer
Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
No photo available
Ektron8.0
Based on 2 answers
Working with Ektron Support has always been a pleasure. They are quick to respond, extremely knowledgeable, and truly care about resolving your issue. I have never once been disappointed with their response.
Jenn Murray profile photo

Online Training

No score
No answers yet
No answers on this topic
Ektron7.5
Based on 2 answers
Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
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Alternatives Considered

Agility offers a balance of simplicity and capability that other platforms don't offer. User-friendly platforms like Word Press do not offer our company the ability to fully customize our site based on our goals, but more adaptable programs like Drupal do not offer the support resources to simplify the structure of our site with pre-existing modules or professional development to meet our needs.
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Ektron fares well against each of these from a CMS perspective and distinguishes itself from the add-ons provided such as experience hub connectors, mobile support and eSync. Pricing is substantially different from the open source based products but lower than Sitecore and Adobe CQ. Adobe CQ is the leading WCM in this world especially with their full marketing cloud offering and integration with other products. Ektron has done a good job recognizing that marketing departments are driving the spend and tailoring their product and features sets to support those internal organization stakeholders. In addition from an IT perspective shifting to support not only on-premise but cloud based environments is matching the trend especially for public facing websites.
Chris Chodnicki profile photo

Return on Investment

  • It is fairly simple for our employees to make web updates via Agility CMS, and this greatly optimizes our employee efficiency.
  • We are able to load and host company files easily via Agility CMS Media & Documents, which allows minimal, quick content sharing between departments when other file sharing platforms are not available.
  • Automation platforms and tracking code easily integrate with Agility CMS global headers to allow us to seamlessly acquire analytics on our site visits and content access.
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  • Better efficiency and control over content. Faster creation of content specifically marketing campaign based landing pages. Easier implementation and tracking site visitor info and support for mobile has been easier to maintain.
  • Ektron has a wealth of features. implementing these requires in depth training and planning.
Chris Chodnicki profile photo

Pricing Details

Agility CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Agility CMS More Information

Ektron

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ektron More Information