Agiloft Flexible Service Desk Suite vs. GLPI
Agiloft Flexible Service Desk Suite vs. GLPI
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
GLPI | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month |
Agiloft Flexible Service Desk Suite | GLPI | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | $1,200 per installation | ||||||||||||||
Additional Details | — | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | GLPI | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Agiloft Flexible Service Desk Suite | GLPI | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Agiloft Flexible Service Desk Suite | GLPI | |
---|---|---|
Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | GLPI | |
---|---|---|
Likelihood to Recommend | 10.0 (12 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | GLPI | |
---|---|---|
Likelihood to Recommend | Agiloft | Teclib |
Pros | Agiloft | Teclib |
Cons | Agiloft | Teclib No answers on this topic |
Likelihood to Renew | Agiloft | Teclib No answers on this topic |
Usability | Agiloft | Teclib No answers on this topic |
Support Rating | Agiloft | Teclib No answers on this topic |
Alternatives Considered | Agiloft | Teclib |
Return on Investment | Agiloft | Teclib |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | GLPI Screenshots |