What users are saying about

AgoraPulse

Top Rated
265 Ratings

Clarabridge

5 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

Clarabridge

5 Ratings
Score 10 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Clarabridge

The tool is awesome and the survey tool that was demoed for me is truly one that will be a game changer. I've actually been on site with clarabridge and they are awesome and they truly have a bright future in this industry. As HR analytics takes off and continues to grow, they will continue to become a key in how different talent, initiatives, etc., are assessed and can truly get an insight on the voice of employees on many possible initiatives.
Brandon Johnson profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Clarabridge
Boolean keyword searches
AgoraPulse
7.8
Clarabridge
Filtering out noise/spam
AgoraPulse
7.1
Clarabridge
Sentiment analysis
AgoraPulse
9.1
Clarabridge
Broad channel coverage
AgoraPulse
8.5
Clarabridge

Publishing

AgoraPulse
8.1
Clarabridge
Content planning and scheduling
AgoraPulse
8.8
Clarabridge
Audience targeting
AgoraPulse
6.7
Clarabridge
Content optimization
AgoraPulse
9.1
Clarabridge
Workflow management
AgoraPulse
7.9
Clarabridge

Engagement

AgoraPulse
7.5
Clarabridge
Automated routing and prioritization
AgoraPulse
6.4
Clarabridge
Customer interaction histories
AgoraPulse
8.4
Clarabridge
Bulk actions
AgoraPulse
7.9
Clarabridge

Marketing

AgoraPulse
7.6
Clarabridge
Lead generation
AgoraPulse
6.5
Clarabridge
Content marketing
AgoraPulse
9.1
Clarabridge
Paid media management
AgoraPulse
8.2
Clarabridge
Campaigns and promotions
AgoraPulse
6.7
Clarabridge

Channel coverage/integration

AgoraPulse
8.6
Clarabridge
Twitter
AgoraPulse
9.2
Clarabridge
Facebook
AgoraPulse
8.9
Clarabridge
Instagram
AgoraPulse
7.8
Clarabridge

Reporting/analytics

AgoraPulse
7.3
Clarabridge
Campaign success analytics
AgoraPulse
7.6
Clarabridge
Real-time tracking
AgoraPulse
7.4
Clarabridge
Competitor analysis
AgoraPulse
6.9
Clarabridge

Account management

AgoraPulse
7.4
Clarabridge
Role-based user permissions & privileges
AgoraPulse
8.3
Clarabridge
Mobile access
AgoraPulse
6.6
Clarabridge

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Categorization: It is able to take the data and truly put into different categories based on what you create/ choose in the admin panel.
  • Sentiment analysis: It creates a sentiment (which you can edit) for every single word in the survey.
  • Customer Service: they are very quick and on point with requests and communicating new releases as well as training/ assistance.
Brandon Johnson profile photo

Cons

  • I would like to be able to post videos to Instagram via AgoraPulse and multiple images.
Alexandria Schultz profile photo
  • Not that they are not awesome but things could constantly improve on the NLP for sarcasm based comments ( I know it is a machine and this is hard but It is one of my only frustrations)
Brandon Johnson profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I think AgoraPulse combines the best aspects of Sprout Social and Hootsuite into one program. Hootsuite is fantastic for listening, but lacks in the publishing and metrics departments. Hootsuite also does not have any form of Instagram analytics. Sprout Social has great tools for metrics but I feel like their listening tools are lacking. I feel that AgoraPulse has all of these tools and is the perfect platform for listening, publishing and metrics.
Brendon Phillips profile photo
Clarabridge is far superior and the two truly can not be compared or spoken of in the same category. I would be open to the discussion of the many differences
Brandon Johnson profile photo

Return on Investment

  • A positive impact is to have found a solution for managing a social media presence.
  • This product was just recently chosen; thus, the ROI is TBD.
  • A negative impact is the effect on the budget for my small business! I feel, however, I found good value with AgoraPulse.
Richard Burgner profile photo
  • Well, due to the organization not truly pushing it for its value, we have struggled on this. We have seen great insight into certain projects when trying to improve certain processes or management structure and seeing the decline in those categories for term reasons/explanations but that does not truly say that the problem is fixed. You could draw a parallel but living in assumptions can cause more issues.
Brandon Johnson profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Clarabridge

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Clarabridge Editions & Modules
Clarabridge
Additional Pricing Details

Clarabridge More Information