What users are saying about

AgoraPulse

Top Rated
265 Ratings

HeyOrca

6 Ratings

AgoraPulse

Top Rated
265 Ratings
Score 8.5 out of 101

HeyOrca

6 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

HeyOrca

If you are an agency or brand that manages multiple brands/accounts this would be a great option. It really does well for planning content in advance and if you work with a larger team. If you only have single channels of social media or don't manage multiple brands it may not be worth the money.
Lydia Tissandier profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
HeyOrca
Boolean keyword searches
AgoraPulse
7.8
HeyOrca
Filtering out noise/spam
AgoraPulse
7.1
HeyOrca
Sentiment analysis
AgoraPulse
9.1
HeyOrca
Broad channel coverage
AgoraPulse
8.5
HeyOrca

Publishing

AgoraPulse
8.1
HeyOrca
7.6
Content planning and scheduling
AgoraPulse
8.8
HeyOrca
8.3
Audience targeting
AgoraPulse
6.7
HeyOrca
7.0
Content optimization
AgoraPulse
9.1
HeyOrca
Workflow management
AgoraPulse
7.9
HeyOrca
7.5

Engagement

AgoraPulse
7.5
HeyOrca
8.0
Automated routing and prioritization
AgoraPulse
6.4
HeyOrca
Customer interaction histories
AgoraPulse
8.4
HeyOrca
Bulk actions
AgoraPulse
7.9
HeyOrca
8.0

Marketing

AgoraPulse
7.6
HeyOrca
Lead generation
AgoraPulse
6.5
HeyOrca
Content marketing
AgoraPulse
9.1
HeyOrca
Paid media management
AgoraPulse
8.2
HeyOrca
Campaigns and promotions
AgoraPulse
6.7
HeyOrca

Channel coverage/integration

AgoraPulse
8.6
HeyOrca
7.4
Twitter
AgoraPulse
9.2
HeyOrca
8.3
Facebook
AgoraPulse
8.9
HeyOrca
7.3
Instagram
AgoraPulse
7.8
HeyOrca
6.2
LinkedIn
AgoraPulse
HeyOrca
8.0

Reporting/analytics

AgoraPulse
7.3
HeyOrca
Campaign success analytics
AgoraPulse
7.6
HeyOrca
Real-time tracking
AgoraPulse
7.4
HeyOrca
Competitor analysis
AgoraPulse
6.9
HeyOrca

Account management

AgoraPulse
7.4
HeyOrca
7.3
Role-based user permissions & privileges
AgoraPulse
8.3
HeyOrca
9.0
Mobile access
AgoraPulse
6.6
HeyOrca
5.5

Pros

  • Puts all your socials content into one very easy to use place including paid content.
  • Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
  • allows multiple people to work as a team without stepping on each others' toes.
Jayden Andersen profile photo
  • HeyOrca has outstanding customer service. Whenever I have a question or issue I contact the HeyOrca team and they respond within minutes. They go above and beyond to help you resolve any issues and communicate to make sure the issue is fixed and everything is ready to go. They also make sure to ask you if there is anything else you need.
  • HeyOrca notifies you if any of your posts don't have a valid link or if the post needs to be edited. This is convenient because I can go in, know there is an issue, and then make changes accordingly.
  • HeyOrca has an amazing user-friendly layout. My clients love it because it's easy to see and it allows them to comment on any post.
Alia Miller profile photo

Cons

  • The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.
Brendon Phillips profile photo
  • Needs more integration of other features in social media. I.e. stories for Instagram, grid view of the profile, multi-image posting on Facebook.
  • Having a history would be nice so you could see revisions in copy/imagery.
Lydia Tissandier profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.1
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

An important consideration is I believe AgoraPulse is designed to support three of the social profiles that are most important to me. After comparing the products side by side over a short time AgoraPulse proved to the be the match for my needs. One of the other platforms had an interface that was too cluttered. Another had similar functionality but was more expensive
Richard Burgner profile photo
While other programs have their benefits, the client approval process for Hey Orca is great and the program is easier to use and more closely resembles how work will look when published on a platform.
Lydia Tissandier profile photo

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
  • I'm not sure what the measured ROI would be but there is surely an amount of money saved in streamlining our process just from hours spent alone. It also has improved our ease of use and communication with our clients.
Lydia Tissandier profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

HeyOrca

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
HeyOrca Editions & Modules
HeyOrca
Additional Pricing Details
Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.

HeyOrca More Information